An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Owner
Lash Technician
10.2022 - Current
Oversaw business operations, enhancing client consultation, scheduling, payments, and customer retention
Cultivated client relationships that led to increased referrals
Developed marketing strategies to attract and engage potential clients.
CMA
Pediatrics at Brookstone Centre
04.2024 - 12.2024
Coordinated communication among patients, healthcare providers, and internal staff, enhancing quality patient care
Collected, updated, and maintained patient information with strong attention to accuracy and confidentiality
Assisted in administrative and clinical workflows, ensuring smooth operations in a high-volume pediatric office
Maintained HIPAA compliance and followed healthcare documentation standards
Supported patient satisfaction by delivering compassionate and professional service, fostering positive patient experiences
Secretary
JLA Transportation Inc.
11.2022 - 04.2024
Managed paper and electronic filing systems to streamline document retrieval
Organized and updated documents to ensure easy access
Created and maintained database to ensure accurate and accessible information
Delivered high-quality support to enhance customer satisfaction
Handled customer issues swiftly to maintain service quality
Conducted outreach calls to welcome new clients
Shift Lead
Auntie Anne's
01.2022 - 10.2022
Processed currency and credit transactions accurately at the point of sale.
Collaborated with co-workers to enhance customer service experience
Built trust-based relationships through open, interactive communication
Education
Certified Medical Assistant -
High Desert Medical College
Phenix City, AL
Skills
Project Management
Business management
Customer Service
Medical Terminology
Microsoft Office
Organization
Time management
Adaptability
Detail focused
Excellent Communication
Multilingual Communication
Certification
AED/BLS/CPR Certification, American Heart, 02/01/24