Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaquiria Wooden-Wright

Riverview,FL

Summary

Dynamic sales professional with a proven track record at Ulta Beauty Inc., excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and relationship-building. Adept at multi-tasking and collaborating with teams to drive sales and create a welcoming shopping environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Ulta Beauty Inc.
11.2024 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Personal Assistant

Her Gifted Touch
03.2024 - 06.2025
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Used discretion when handling confidential information.

Call Center Representative

DEX Imaging
07.2023 - 06.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Sales Advisor

Impossible Kicks
01.2023 - 05.2023
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Sales Associate

TJ Maxx, TJX Companies
10.2021 - 01.2023
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Biology

Hillsborough Community College
Tampa, FL
12-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Cash register operation
  • Stocking and receiving

Timeline

Sales Associate

Ulta Beauty Inc.
11.2024 - 06.2025

Personal Assistant

Her Gifted Touch
03.2024 - 06.2025

Call Center Representative

DEX Imaging
07.2023 - 06.2024

Sales Advisor

Impossible Kicks
01.2023 - 05.2023

Sales Associate

TJ Maxx, TJX Companies
10.2021 - 01.2023

Biology

Hillsborough Community College

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