Jaquisha Hughes
Jackson,US
Summary
Become team lead
Overview
11
11
years of professional experience
Work History
Cigna Healthcare
Call Center Rep
Jackson, MS
10.2024 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- assist with checking claims status and benefit information
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Call center representative
Horne LLP
Ridgeland, Ms
04.2021 - 01.2025
- April 19,2021–April 16,2022 MSDH Covid project ( Job consisted of scheduling appointments for the covid test.)
- April 16,2022–April 19,2023 Texas Rent Relief ( Job consisted of assisting with completing the application and making sure all proper documents was received.)
- April 19,2023– 01/26/2025 MSDH Cannabis Program ( Job consist of assisting patient with completeing application to receive cannabis license and checking the status.)
MMC Group
Call Center Rep
Jackson, MS
10.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assembly line
Nissan
Canton, Ms
02.2021 - 09.2021
- Organize parts for each car
- Send the equipment to the correct stations
- Check for scratches on thr grills before sending them to the line.
Call center representative
Saks Fifth Credit
Jackson, Ms
03.2021 - 04.2021
- Dealing with inbound calls on Saks Fifth Credit cards
- High call volume
- Adjusting patient amounts and making payments on accounts
Cashier/Cook
Roosters
Jackson, Ms
06.2018 - 03.2021
- Front house server and cashier
- Served food to customerr
- Clean up after the customers are finish
Housekeeping
Compass Group
Jackson, Ms
09.2016 - 05.2018
- Sanitize
- Clean patients room and bathrooms
Cashier
Jackson- Evers International
Brandon, Ms
10.2016 - 02.2017
- Cashier
- Stocking up and organizing
- Removing out of date items from shelf
Cook/Cashier
Sonic
Jackson, Ms
04.2014 - 04.2015
- Cashier
- Grill cook
- Stock up for the shift
Education
High School Diploma - undefined
Lanier High School
Jackson, Ms05.2015
Skills
- Assembly Skillful
- Call center Expert
- Housekeeping Skillful
- Leadership Experienced
- Inbound/Outbound Calling Skillful
- Problem solving Skillful
- Microsoft office Skillful
LANGUAGES
English
Timeline
Cigna Healthcare
Call Center Rep
10.2024 - Current
MMC Group
Call Center Rep
10.2024 - 12.2024
Call center representative
Horne LLP
04.2021 - 01.2025
Call center representative
Saks Fifth Credit
03.2021 - 04.2021
Assembly line
Nissan
02.2021 - 09.2021
Cashier/Cook
Roosters
06.2018 - 03.2021
Cashier
Jackson- Evers International
10.2016 - 02.2017
Housekeeping
Compass Group
09.2016 - 05.2018
Cook/Cashier
Sonic
04.2014 - 04.2015
High School Diploma - undefined
Lanier High School