Karyn Thomas
Jackson,MI
Summary
I am passionate about helping others! I love working in the healthcare field. It is a passion of mine being able to provide care to patients and provide support for the healthcare system.
Experienced with patient scheduling, ensuring efficient coordination and streamlined operations. Utilizes advanced planning and organizational skills to manage complex appointment systems. Knowledge of healthcare protocols and patient relations to enhance service quality and patient satisfaction.
Professional healthcare coordinator with extensive experience in patient management and administrative support. Known for strong communication skills, team collaboration, and adaptability to changing needs. Expertise includes patient scheduling, medical records management, and insurance verification. Reliable and focused on achieving optimal outcomes for patients and healthcare teams.
Professional recruiting expert with proven track record in strategic talent acquisition and team leadership. Known for driving team collaboration and delivering impactful results in dynamic environments. Skilled in candidate sourcing, talent assessment, and employee retention strategies. Reliable and adaptable, with strong focus on aligning recruitment efforts to business goals.
Overview
11
11
years of professional experience
Work History
Senior Recruiting Manager
AMN Healthcare
Remote
06.2021 - Current
- Manage recruitment calls and create hiring packets, ensuring smooth onboarding. Collaborate with Travel department to align clinicians with suitable positions. Submit over 3 candidates weekly, maintaining high submission rates. Coordinate with credentialing specialists to expedite hiring processes. Lead team in supervisor’s absence, driving consistent weekly revenue. Streamlined the candidate submission process, achieving timely placements and improving clinician satisfaction. Coordinated with the credentialing team to expedite document processing, enhancing hiring timelines and operational efficiency. Fostered a collaborative environment by mentoring team members, leading to noticeable improvements in overall team performance. Implemented data-driven strategies to monitor clinician progress, ensuring compliance and reducing document expiration risks. Developed a comprehensive training program for new hires, resulting in enhanced onboarding experiences and quicker integration. Streamlined recruitment processes to achieve timely placements, enhancing clinician satisfaction and operational efficiency.
Patient Coordinator
Precision
Ohio
01.2020 - 06.2021
- Scheduled patient appointments, complete patient demographics, verifying insurance, referral authorizations, educating patients on care plans, and treatment options. Maintaining confidentiality for patient charts and employer. 80+ plus calls a day
Receptionist
Henry Ford Summit Woods
Jackson
08.2019 - 12.2019
- Worked at the front desk helping getting patient checked in, scheduling appointments, getting messages back to the provider for questions that the patients had. Answering phone calls, preparing charts for the next business day. Faxing documents. Working with the MA, Nurses and providers to make sure schedules are moving proficiently. Help keep the office clean and sanitized. Reordering supplies.
Teacher Assistant
Jackson High School
Jackson
08.2018 - 06.2019
- Supported emotionally impaired students, enhancing coping strategies for daily challenges. Conducted data entry, maintained student records, and communicated progress effectively. Collaborated with teachers and probation officers to ensure student safety and well-being. Facilitated meetings with parents to discuss student progress and future goals. Coordinated with Child Protective Services when necessary to protect student welfare. Coordinated with teachers and mental health professionals to develop tailored strategies, ensuring comprehensive care for students facing trauma. Maintained accurate records of student progress and behavior, facilitating informed discussions with parents and support teams. Analyzed student data to identify trends, enabling proactive interventions that contributed to substantial academic improvements. Fostered a nurturing atmosphere for students, promoting resilience and facilitating positive behavioral changes.
Patient Scheduler
Cherokee Nation Health Services
Colorado Springs
07.2015 - 04.2017
- Managed healthcare appointments, ensuring accuracy and efficiency for 62 specialty clinics. Verified and processed claims for Tricare, Medicaid, Medicare, and Blue Cross Blue Shield. Conducted HIPAA training and certification, maintaining compliance with healthcare regulations. Managed claim entry and medical transcription, improving record-keeping accuracy. Facilitated insurance updates, adding and removing dependents for care coverage. Managed scheduling for 62 specialty clinics, ensuring efficient appointment flows and minimizing patient wait times. Verified and submitted claims for multiple insurance providers, achieving timely reimbursements and enhancing revenue cycle efficiency. Coordinated with healthcare providers to streamline referral processes, improving patient access to necessary services. Conducted thorough insurance verification, reducing claim denials and ensuring compliance with regulatory standards. Provided empathetic assistance to patients in scheduling, fostering a welcoming environment and promoting patient satisfaction.
Education
Bachelor of Science - Healthcare Administration/Management
University Southern New Hampshire
Manchester, NH01-2017
Skills
- Medical Billing (Beginner),Healthcare Administration (Skillful), Patient Scheduling (Experienced), Data Entry (Skillful), Microsoft Office (Experienced), Salesforce (Experienced), Medical Terminology (Experienced), Claims Processing (Beginner), HIPAA(Experienced), Leadership (Experienced), Communication (Experienced), Team Management (Experienced) Type 45-50 WPM Proficient with Microsoft Word and Excel, Outlook CHCS (Military) & ALTA Health Care Data Bases Google docs and classroom Duo monitors 10 key pad Intermediate accounting knowledge Epic and Athena EMR systems experience
- Recruitment metrics analysis
- Collaborative Problem-solving
- Executive search experience
- Data-driven decision making
- Social media recruiting
- Job description development
- Technical recruiting
- Referral program management
- Diversity and inclusion initiatives
- Remote hiring experience
- Recruiting team leadership
- Recruitment marketing campaigns
- Candidate sourcing techniques
- Onboarding program design
- Interview process management
- Talent acquisition strategy
- Interviewing skills
- Candidate sourcing
- Talent acquisition
- Recruitment planning
- Multitasking
- Attention to detail
- Time management
- Team collaboration
- Active listening
- Human resources operations
- Decision-making
- Relationship building
- Exit interviews and processes
Timeline
Senior Recruiting Manager
AMN Healthcare
06.2021 - Current
Patient Coordinator
Precision
01.2020 - 06.2021
Receptionist
Henry Ford Summit Woods
08.2019 - 12.2019
Teacher Assistant
Jackson High School
08.2018 - 06.2019
Patient Scheduler
Cherokee Nation Health Services
07.2015 - 04.2017
Bachelor of Science - Healthcare Administration/Management
University Southern New Hampshire