Jared Ash
York ,ME
Summary
Dedicated security supervisor and customer service associate with 3 years of experience in each role. Skilled in managing security operations, overseeing teams, and implementing safety protocols to ensure the protection of personnel and property. Adept at handling customer inquiries, resolving issues, and providing exceptional service to maintain high levels of satisfaction. Possess strong communication, problem-solving, and leadership skills. Looking to leverage these skills and experience to contribute to a dynamic organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Specialist
AAA
Portsmouth , NH
02.2023 - Current
- Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
- Responded to customer inquiries and problems to promote great service.
- Generated life insurance and personal lines insurance leads to meet monthly sales targets.
- Analyzed customer needs and provided best options, cross selling products and services.
- Answered questions regarding insurance coverage, billing inquiries.
- Processed insurance forms for reimbursement purposes.
Security Supervisor
Securitas Security Services USA
Portsmouth , NH
07.2020 - 03.2023
- Supervised property entrances and exits and monitored employee safety.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Order Picker
Home Depot
Portsmouth , NH
01.2018 - 07.2020
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Upheld quality control policies and procedures to increase customer satisfaction.
Education
High School Diploma -
York High School
York, ME05.2020
Some College (No Degree) - Business
York County Community College
Wells, MESkills
- Security team leadership
- Daily status reports
- High-energy attitude
- Safety and security procedures
- Customer Service
- Problem Resolution
- Customer Support
- MS Office proficiency
- Verbal Communication
- Lead Development
- Client Retention
- CRM Software
Certification
- Personal Lines Insurance License, Maine 2023- Present
Timeline
Insurance Specialist
AAA
02.2023 - Current
Security Supervisor
Securitas Security Services USA
07.2020 - 03.2023
Order Picker
Home Depot
01.2018 - 07.2020
High School Diploma -
York High School
Some College (No Degree) - Business
York County Community College
- Personal Lines Insurance License, Maine 2023- Present
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