Jared Barnett
Orland Hills,IL
Summary
Goal-oriented and highly self-motivated individual that strives to achieve excellence while providing superb customer service. Proven track record with over 5 years of customer service experience seeking for entry level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Mobile Expert
OSL Retail Services
New Lenox , IL
03.2024 - 04.2024
- Provided excellent customer service while selling mobile devices and cellular plans.
- used various sales techniques in order to close deals
- Provided customer service and technical support for mobile devices, tablets, and other wireless products.
- Assisted customers in setting up new devices and transferring data from old to new devices.
- Demonstrated the use of various applications on mobile devices such as email, messaging, music, photos.
- Configured device settings including Wi-Fi networks, Bluetooth connections, email accounts.
- Diagnosed software issues on mobile devices using troubleshooting techniques.
- Resolved customer complaints regarding their mobile device experience in a timely manner.
- Recommended additional accessories or services that would complement the customer's device experience.
- Advised customers on which model best suits their needs based on budget constraints and desired features.
Food and Consumables Asssociate
Walmart
Orland Hills, IL
09.2022 - 03.2024
- Provided exceptional customer service by addressing individual needs promptly and professionally.
- Provided friendly and knowledgeable service to guests.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Loaded, unloaded, and stocked shelves with merchandise.
- Assisted customers with product selection and answered questions regarding consumable products.
- Checked stock levels to ensure adequate inventory of consumables.
- Performed price changes on consumables according to store policy.
- Organized backroom storage areas for efficient retrieval of items when needed.
- Ensured that products were placed in appropriate locations throughout the store.
- Assisted with promotional displays and special events related to consumable goods.
Electrician Assistant
Gene A. Meyers Inc.
Orland Park , IL
12.2021 - 08.2022
- Inspected existing wiring, equipment, and components to identify hazards, defects, and the need for adjustment or repair.
- Addressed and resolved worksite safety hazards to reduce risk.
- Tested continuity of circuits with testing devices such as ohmmeters, voltmeters and ammeters.
- Installed conduit for new wiring systems in commercial buildings.
- Connected wires to circuit breakers, transformers or other components.
- Connected wires to circuit breakers and transformers.
- Transported goods and materials to various jobsites
- Assessed, tested and operated variety of electrical components and systems.
- Learned how to use various power tools which assisted in various construction related tasks.
Customer Service Desk Clerk/cashier
Jewel-Osco Pharmacy
Orland Hills, IL
08.2018 - 12.2021
- Provided knowledgeable answers to customer questions regarding products, prices, availability, product uses, and services.
- Was promoted from cashier to a customer service desk worker during the latter half of my time with Jewel-Osco
- Demonstrated strong problem solving skills when dealing with difficult customers or complex situations.
- Addressed customer complaints in a professional manner while quickly assessing the situation to provide an effective resolution.
- Assisted customers with returns, refunds, and exchanges of merchandise.
- Processed payments using cash registers or point-of-sale systems.
- Ensured that all transactions were completed accurately and efficiently.
- Verified accuracy of customer orders before processing payment information.
- Maintained cleanliness of checkout areas throughout shift as well as restocked shelves when necessary.
- Developed relationships with frequent shoppers through friendly conversation.
- Collaborated with team members to ensure excellent customer service was provided at all times.
Education
Associate of Arts - Liberal Arts And General Studies
Moraine Valley Community College
Palos Hills, IL12-2021
High School Diploma -
Victor J. Andrew High School
Tinley Park, IL05-2019
Skills
- Communication
- Customer Service Skills
- Interpersonal Skills
- Sales skills
- Customer Relationship Management
- Positive and Professional
- Active Listening
- Adaptability
- Problem-Solving
- Critical Thinking
- Reliable and Responsible
- Goal-Oriented
- Teamwork and Collaboration
References
Randy Schoenwolf From Jewel Osco:
708-315-1698
Gene Meyers from Gene A. Meyers Inc.:
708-315-1698
Timeline
Mobile Expert
OSL Retail Services
03.2024 - 04.2024
Food and Consumables Asssociate
Walmart
09.2022 - 03.2024
Electrician Assistant
Gene A. Meyers Inc.
12.2021 - 08.2022
Customer Service Desk Clerk/cashier
Jewel-Osco Pharmacy
08.2018 - 12.2021
Associate of Arts - Liberal Arts And General Studies
Moraine Valley Community College
High School Diploma -
Victor J. Andrew High School
Similar Profiles
Juan RodriguezJuan Rodriguez
Wireless Sales Representative at OSL Retail ServicesWireless Sales Representative at OSL Retail Services
Yogita TheteYogita Thete
Photo Center Lead at OSL Retail Services IncPhoto Center Lead at OSL Retail Services Inc
Suman Preet KaurSuman Preet Kaur
Territory Sales Representative B2B at OSL Retail ServicesTerritory Sales Representative B2B at OSL Retail Services
Melissa ClarkMelissa Clark
Mobile Expert at OSL Retail ServicesMobile Expert at OSL Retail Services
Morgan BarajasMorgan Barajas
Crew Member at McDonald'sCrew Member at McDonald's