Detailed and motivated Relationship/Personal Banker with 3 years of financial experience. Accurate, organized and graceful under pressure. Outstanding leadership and organizational abilities with superb verbal and written communication skills.
Overview
2
2
years of professional experience
Work History
Deposit Operations Specialist
Oxford Bank
Oxford, MI
06.2020 - 06.2021
Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Answered telephone inquiries on checking and savings accounts.
Administered all daily maintenance activities related to deposit services in a timely and accurate manner, including ACH pre-notes, checks, NOC, ATM/Debits effecting balances transactions or disputes.
Completed daily NSF/OD Item processing with departments, lenders and front-line team members
Performed all tasks related to wire processing, input, verification, OFAC, stop/hold verification, balancing, service messages and wire repair. (Would sent over 75 wires a day)
Maintained current knowledge of all federal and state laws and regulations, along with the Bank’s policies and procedures.
Reviewed/Processed/Balanced branch items, incoming and outgoing cash letters, and foreign checks, and credit card payments.
Finance Intern
Altair
Troy, MI
09.2019 - 05.2020
Reviewed financial statements and organized bills by vendor.
Learned account receivable and payable.
Education
BBA - Business Management
Walsh College of Accountancy And Business Administration
Troy, MI
06.2022
Skills
Client Rapport-Building
Excellent Communicator
Outstanding Interpersonal Skills
Handling Discrepancies
Operational Efficiency
Risk Management & Compliance
Financial Institution Regulations
Excellent Technical Skills
Conflict Resolution
Excellent work ethic
Timeline
Deposit Operations Specialist
Oxford Bank
06.2020 - 06.2021
Finance Intern
Altair
09.2019 - 05.2020
BBA - Business Management
Walsh College of Accountancy And Business Administration