Concessions Manager
Legends Hospitality LLC
The Bronx - Yankee Stadium, NY
03.2014 - 12.2021
- Managed over 300 food and beverage personnel daily, evaluated performance and recommended and/or delegated improvements needed.
- Analyzed inventory/cash shortages daily, then disciplined and/or terminated employees responsible for those shortages.
- Handled escalated customer concerns with speed and knowledgeable support.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Enhanced business productivity by hiring and training hundreds of team members on best practices and protocols.