Jared Frith
Dubuque,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
ATM Field Service Technician
Data Business Equipment
Dubuque, IA
11.2023 - Current
- Installed new systems and components according to service orders and manufacturer instructions.
- Performed preventative maintenance on ATM machines, including cleaning and lubrication of components.
- Diagnosed system errors using diagnostic programs provided by ATM vendors.
- Coordinated well-planned schedules to manage response times and prioritize calls.
- Evaluated performance logs from different ATM models to detect any anomalies.
Smart-Home/Home Theater Field Agent
Geek Squad - Best Buy
Dubuque, IA
11.2022 - 10.2023
- Installed new equipment according to manufacturer specifications and customer requirements.
- Performed troubleshooting of hardware, software, and network systems.
- Configured system settings for optimal performance and usability.
- Worked with team members to install and maintain equipment.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
Advanced Repair Agent
Geek Squad - Best Buy
Dubuque, IA
10.2020 - 11.2022
- Installed operating systems including Windows 7, 8, 10, 11 Linux and Mac OS on desktops and laptops.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Diagnosed issues with existing computer systems and identified solutions to resolve them.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
Broadband Technician
Comelec Internet Services
Dubuque, IA
09.2018 - 08.2020
- Installed and configured customer modems and routers to ensure compatibility with the broadband service.
- Tested existing hardware for proper operation, identified any issues, and performed necessary repairs or replacements.
- Provided technical support to customers over the phone or through email and chat systems.
- Assisted with troubleshooting of wireless networks and connections.
- Maintained accurate records of all work performed on each job site visit.
- Ran wires between components and to outside cable systems.
Education
Highschool Diploma -
Senior High School
Dubuque, IA05.2014
Skills
- Attention to Detail
- Customer Relations
- Hardware Installation
- Equipment Repair
- Advanced troubleshooting
- Adaptability
- Hardware and Software Configuration
- Team Collaboration
Timeline
ATM Field Service Technician
Data Business Equipment
11.2023 - Current
Smart-Home/Home Theater Field Agent
Geek Squad - Best Buy
11.2022 - 10.2023
Advanced Repair Agent
Geek Squad - Best Buy
10.2020 - 11.2022
Broadband Technician
Comelec Internet Services
09.2018 - 08.2020
Highschool Diploma -
Senior High School