Jared Hatcher
Spring Hill,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Licensed Realtor Associate
Horizon Palm Realty Group
Spring Hill, Florida
11.2023 - 04.2024
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Wrote contracts to outline sales and purchases of properties.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers, and sellers.
- Stayed current on housing market trends and economic factors impacting real estate, providing informed guidance to clients throughout the transaction process.
- Strengthened client relationships with consistent communication, leading to higher customer satisfaction rates.
Licensed Realtor Associate
Tropic Shores Realty
01.2015 - 11.2023
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Wrote contracts to outline sales and purchases of properties.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing, and foreclosures.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Processing Specialist
SourceTek
01.2023 - 09.2023
- Solicited and marketed to business and community events and performed outbound calling.
- Responded to customer inquiries and requests related to insurance products and membership.
- Completed coverage by delivering policies, planning future follow-up conversations and evaluating needs.
- Worked to meet or exceed targets as defined in sales incentive plan and assigned by insurance manager.
- Utilized advanced problem-solving skills to identify and correct discrepancies within processed documents, enhancing overall data integrity.
- Stayed informed on current trends and best practices within the processing field, applying new techniques as appropriate to maintain a competitive edge in operations.
Loan Processor
EMM Loans
08.2016 - 11.2021
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.
Customer Service Representative
JPMorgan Chase
10.2008 - 12.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Bachelor of Science - Marketing
The University of Texas At Arlington
Arlington, TX05.1993
Skills
- Strong Communication Skills
- Tech-savvy mindset
- Real estate law knowledge
- Buyer Representation
- Excellent teamwork
- Negotiation expertise
- Negotiation
- Lender relations
- Real Estate Law
- Attention to Detail
- Analytical and Logical Thinking
- Client Relationship Management
Timeline
Licensed Realtor Associate
Horizon Palm Realty Group
11.2023 - 04.2024
Processing Specialist
SourceTek
01.2023 - 09.2023
Loan Processor
EMM Loans
08.2016 - 11.2021
Licensed Realtor Associate
Tropic Shores Realty
01.2015 - 11.2023
Customer Service Representative
JPMorgan Chase
10.2008 - 12.2014
Bachelor of Science - Marketing
The University of Texas At Arlington
Similar Profiles
Demi LancasterDemi Lancaster
Leasing Consultant at Horizon Realty AdvisorsLeasing Consultant at Horizon Realty Advisors
Armando VillapuduaArmando Villapudua
Maintenance Supervisor at Horizon Realty AdvisorsMaintenance Supervisor at Horizon Realty Advisors
Valeria ValenciaValeria Valencia
Receptionist at New Horizon RealtyReceptionist at New Horizon Realty