Jared Hernandez
Holiday,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Publix
02.2023 - 03.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained cleanliness and order to create a hazard free environment.
- Notified management of any theft or customer shoplifting in accordance with company policies and procedures.
Education
High School Diploma -
Time For Learning Academy
Online06.2024
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Adaptability
- Detail Oriented
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Publix
02.2023 - 03.2024
High School Diploma -
Time For Learning Academy