Jared Jimenez
Indianapolis,IN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and dedicated to help company achieve success.
Overview
6
6
years of professional experience
Work History
Sales Floor Supervisor
Lowe's
10.2022 - Current
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Overcame objections and closed sales while following company policies and legal requirements.
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Set sales goals and tracked progress using Salesforce CRM.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Sales Specialist
Lowe's
04.2022 - 10.2022
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Drafted, finalized and submitted paperwork to complete sales.
Assistant Store Manager
Lowe's
02.2021 - 03.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
Sales Floor Supervisor
Lowe's
03.2020 - 02.2021
- Taught salespeople to close deals and improve sales performance to increase revenue for company.
- Supervised tasks, personnel and clients for Lowe's company with high sales numbers.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Trained team members in successful strategies to meet operational and sales targets.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Sales Specialist
Lowe's
03.2018 - 03.2020
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
High School Diploma -
Ben Davis University High School
Indianapolis, IN06.2017
Associate of Science - Business Administration
Vincennes University
Vincennes, IN06.2017
Skills
- Retail Staff Management
- Inventory Management
- Resource Planning
- Product Sales
- Sales Leadership
- Performance Monitoring
- Customer Service Management
- Team Building and Motivation
- Decision-Making
- Delegation and Supervision
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Floor Supervisor
Lowe's
10.2022 - Current
Sales Specialist
Lowe's
04.2022 - 10.2022
Assistant Store Manager
Lowe's
02.2021 - 03.2022
Sales Floor Supervisor
Lowe's
03.2020 - 02.2021
Sales Specialist
Lowe's
03.2018 - 03.2020
High School Diploma -
Ben Davis University High School
Associate of Science - Business Administration
Vincennes University
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