Jared Learn
Sparks
Summary
Dynamic professional with a proven track record in customer service and logistics, honed at Sprouts Farmers Market and Unicron Logistics Solutions. Skilled in organizing and categorizing inventory while enhancing customer satisfaction through effective communication. A strong problem solver, adept at collaborating with teams to achieve operational excellence and drive results.
Overview
6
6
years of professional experience
Work History
Grocery Clerk
Sprouts Farmers Market
02.2025 - Current
- Enhanced customer experience by assisting with product location and store information.
- Maintained organized, fresh product displays while restocking shelves efficiently.
- Processed transactions accurately at the cash register, ensuring customer satisfaction.
- Upheld cleanliness and safety standards through effective team collaboration.
- Monitored stock levels for inventory management, reporting discrepancies promptly.
- Adapted to changing priorities during peak hours, ensuring operational efficiency.
Call Center Sales Representative
WALKENHORST'S
10.2024 - 02.2025
- Resolved customer inquiries efficiently, improving overall satisfaction rates.
- Maintained professionalism while managing high call volumes effectively.
- Enhanced response times through teamwork, boosting customer satisfaction significantly.
- Adapted swiftly to product changes, ensuring consistent support levels.
- Promoted sales through inbound and outbound calls, increasing customer engagement.
Freight Broker
Unicron Logistics Solutions
09.2019 - 01.2024
- Developed and maintained relationships with carriers to ensure reliable transportation solutions.
- Coordinated load assignments and schedules to optimize delivery timelines.
- Negotiated freight rates to enhance profit margins while maintaining service quality.
- Monitored shipment statuses and resolved issues proactively to ensure timely deliveries.
- Utilized transportation management software for tracking shipments and managing logistics data.
- Assisted in training new brokers on industry best practices and operational procedures.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Tracked shipments and trucks out on deliveries.
Education
High School Diploma -
Reed High School
Sparks, NV06-1997
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Organizing and categorizing
- Strong problem solver
Timeline
Grocery Clerk
Sprouts Farmers Market
02.2025 - Current
Call Center Sales Representative
WALKENHORST'S
10.2024 - 02.2025
Freight Broker
Unicron Logistics Solutions
09.2019 - 01.2024
High School Diploma -
Reed High School