Jared Maldonado
Weehawken,NJ
Summary
Detail-oriented individual with experience in data management and team collaboration. Skilled in utilizing technology for efficient operations and maintaining organized records, ready to support organizational goals and improve customer interactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Server Trainer
Cracker Barrell Old Country Store
Lebanon, TN
09.2024 - Current
- Trained new servers on menu knowledge and service standards, improving overall service quality.
- Developed comprehensive training materials for onboarding and ongoing education, facilitating smoother transitions for new hires.
- Served food and beverages to customers in a high-volume restaurant setting.
- Managed customer orders through point-of-sale systems, ensuring accurate and efficient processing.
- Maintained cleanliness and organization of dining areas and service stations.
Resident Life Intern
Cumberland University
Lebanon, Tennessee
01.2026 - 05.2028
- Facilitated administrative operations for campus housing using Housing Cloud software to efficiently manage residential assignments.
- Utilizes Google Sheets and Google Docs for real-time data tracking and professional correspondence within the department.
- Manages sensitive student data and maintains organized records for the Office of Residence Life.
- Assisted in planning and executing campus-wide programs that enhanced student engagement and fostered community.
- Acted as the primary point of contact for resident inquiries and conflict resolution, providing timely support and effective communication.
Customer Service Cashier
CVS Pharmacy Health
Plainfield, New Jersey
04.2023 - 08.2025
- Operated cash register and processed customer transactions efficiently.
- Resolved customer complaints professionally, enhancing overall customer experience.
- Assisted customers with product inquiries, ensuring satisfaction through timely solutions.
- Collaborated with team members to ensure optimal customer service experience.
- Informed customers about loyalty programs and promotions, contributing to increased engagement.
Education
BBA - Business Management
Cumberland University
Lebanon, TN05-2026
High School Diploma -
County Prep High School
Jersey City06-2022
Skills
- Training development
- Customer service and support
- Cross-training
- Upselling techniques
- Service efficiency
- Data management
- Team collaboration
- Conflict resolution
- Cash handling
Certification
Tennessee Alcoholic Beverage Commission- Server Permit
Timeline
Resident Life Intern
Cumberland University
01.2026 - 05.2028
Lead Server Trainer
Cracker Barrell Old Country Store
09.2024 - Current
Customer Service Cashier
CVS Pharmacy Health
04.2023 - 08.2025
BBA - Business Management
Cumberland University
High School Diploma -
County Prep High School