Jared Milanek
Eighty Four,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. 6 Years of experience in sales and customer service. Passion for technology and working user problems into solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
District Manager
ADP
07.2023 - Current
- Achieved sales goals and service targets by cultivating and securing client relationships.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on clients.
- Resolved problems with clients to maintain relationships and client's business.
- Analyzed client needs for HR solutions and provided best possible solutions to fit their needs.
- Utilized and navigated Sales Force, Oracle and Run.
CEO
Team Notorious LLC
08.2022 - Current
- Oversee all company assets and liabilities that include a variety of different projects
- Manage a gaming server with over 600 members and oversee 11 staff members
- Administrate company projects with other owners and staff
- Work with partners and sponsors directly to develop growth strategy
- Communicate and aid other owners regarding company's website including an ecommerce store with Printful.
- Assist our Call of Duty team and make sure all event travel and stay are booked in a timely manner
- Help schedule, edit, and post weekly content across a multitude of social platforms.
Claim Manager
New York Life
07.2021 - 12.2021
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Managed short-term disability claims from beginning to end.
- Worked with providers for necessary records to investigate claims.
- Navigated through a highly complex online suite when documenting incidents.
- Support teammates when their desk became overwhelmed.
- Gathered sensitive information to update customer profiles and help with appeals process.
Sales/Operations Manager
Xperience Vapes
08.2016 - 06.2020
- Worked alongside each customer on a journey to a healthier lifestyle
- Interviewed and trained new employees and instructed them about sales and customer service
- Lead project teams when implementing new marketing strategies towards building new customer journeys
- Assisted teams when expanding the business for new locations in two states
Sales, and Technical Specialist
Apple
11.2017 - 01.2020
- Implemented solutions for customers that fit their personal needs
- Established strong bonds with customers
- Found solutions to problems that users were experiencing
- Solved technological issues within Apple devices
- Built trusted promoters within the Apple community ecosystem.
Staffing Specialist
Commercial Employees
05.2019 - 07.2019
- Discovered individuals and fit them to a role based on company's requirements
- Worked within a Lead Management CRM to obtain customers.
- Planned and attended meetings with new potential clients and discussed and informed these companies about the staffing service
- Built relationships in a consultative sales process by mapping product features to real world recruiting problems.
Education
MBA - Business Administration
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2023
Bachelor of Science - Business Management
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2021
Skills
- Leadership
- Business Development
- Customer Seating
- Operations Oversight
- Sales
- Teamwork Skills
- Ecommerce Skills
- Scrum
- Client Relationships
- Business Administration
- Staff Management
Certification
- Certified Scrum Master, Six Sigma Global Institute - May, 2022
Timeline
District Manager
ADP
07.2023 - Current
CEO
Team Notorious LLC
08.2022 - Current
Claim Manager
New York Life
07.2021 - 12.2021
Staffing Specialist
Commercial Employees
05.2019 - 07.2019
Sales, and Technical Specialist
Apple
11.2017 - 01.2020
Sales/Operations Manager
Xperience Vapes
08.2016 - 06.2020
MBA - Business Administration
Slippery Rock University of Pennsylvania
Bachelor of Science - Business Management
Slippery Rock University of Pennsylvania
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