A strong sales driven individual with a technological background that is looking to transition into the IT field. I take great pride in my ability to work with customers and build long lasting relationships.
Work History
Salesperson
Daniel L Jacob | 2023 - Current
Engaged customers to understand needs and recommend appropriate products.
Maintained knowledge of product features and competitive offerings.
Collaborated with team members to achieve sales targets and improve customer service.
Assisted in inventory management, ensuring availability of high-demand items.
TERRITORY SALES MANAGER
6 Years 6 Months
CANADA DRY OF LANSING | 02.2020 - 2023
Built and maintained strong relationships with key accounts to enhance customer satisfaction.
Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
Established strong relationships with key clients, boosting customer retention rate.
ASSISTANT MANAGER
11 Months
BUCKLE INC | 02.2019 - 01.2020
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assisted in daily operational oversight, ensuring adherence to company policies and procedures.
Collaborated with team members to enhance customer service strategies, improving overall client satisfaction.
MOBILE SALES CONSULTANT
2 Years 3 Months
BEST BUY INC | 10.2016 - 01.2019
Assisted customers in selecting mobile devices and accessories tailored to individual needs.
Educated customers on product features, enhancing overall shopping experience and satisfaction.
Maintained up-to-date knowledge of mobile technology trends and promotions for informed customer interactions.
Collaborated with team members to execute sales strategies, improving store performance and customer engagement.
Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business opportunities.
Education
High School
WESTERN HIGH SCHOOL | PARMA, MI | 06.2015
Skills
Customer service
Customer care
Active listening
Cross-selling products and services
Customer relations
Sales expertise
Time management
ACTIVITIES
I enjoy troubleshooting problems, building computers and learning to code. I volunteer for a non profit animal sanctuary. Where i take on a leadership role to help educate our community. Lastly i am a dedicated husband and father and everything i do is for the betterment of my family. I also love to golf.