Summary
Overview
Work History
Education
Skills
Timeline
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Jared Vallimont-Korbal

Allen Park

Summary

Dynamic leader with proven expertise in employee training and customer service excellence, honed across roles at Biggby and Caribou Coffee. Excelled in conflict resolution and sales proficiency, enhancing team performance and customer satisfaction. Skilled in fostering team collaboration and leadership, driving significant improvements in service delivery and operational efficiency.

Overview

6
6
years of professional experience

Work History

Shift Lead

Biggby
07.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Shift Manager

Caribou Coffee
10.2023 - 06.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Shift Manager

Little Ceasers
02.2020 - 07.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Sales Associate

Marshall Music Co.
08.2019 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Completed contracts and rental agreements with customers.

Education

Certificate Of Achievement - Real Estate Sales

Michigan Institute of Real Estate
06.2024

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Conflict resolution
  • Sales proficiency
  • Cash handling
  • Creative problem solving
  • Team collaboration and leadership
  • Sales and upselling

Timeline

Shift Lead

Biggby
07.2024 - Current

Shift Manager

Caribou Coffee
10.2023 - 06.2024

Shift Manager

Little Ceasers
02.2020 - 07.2023

Sales Associate

Marshall Music Co.
08.2019 - 12.2019

Certificate Of Achievement - Real Estate Sales

Michigan Institute of Real Estate

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Jared Vallimont-Korbal