Jared Zastrow
Garden City,Idaho
Summary
Results-driven professional committed to operational efficiency and safety in fast-paced environments. Led initiatives to prioritize tasks and track progress, ensuring smooth operations during staffing shortages. Recognized as Associate of the Month for impactful contributions to team success. Skilled in design programs and Microsoft Office applications, strengthening labor tracking and dock operations.
Overview
10
10
years of professional experience
Work History
Process Assistant
BO15 Amazon Sort Center
09.2025 - Current
- Led by example by always looking for ways to help BO15 run safe/efficiently and engage with team members
- Led Crossdock safely & accurately loading/unloading trailers & merging containers
- Assisted in TOT, FPY, labor tracking, moving associates to work, training
- Communicated with managers to track sort progress and prioritize tasks
- Assisted managers during yard walks by relaying trailer data and reinforcing safety protocols
- Executed ship clerk duties in XD/Linehauls during clerk shortages
- Performed Linehaul duties and backfilled dock doors with empty AMZL trailers
- Prepared/Posted Vista document for Daily Sort chat with trailer pre-assignments using FMC, DOC CONSOLE, DRIVE, and Google Maps to track inbound arrivals
- Cultivated professional relationships with leadership, peers, and associates to enhance teamwork
- Awarded Associate of the Month title for contributions to team success in March 2025
Sales
Powur Solar
05.2023 - 10.2023
Builder
Idaho Custom Wood Products
10.2022 - 03.2023
- Built and delivered custom cabinets for commercial and residential projects, ensuring quality and client satisfaction.
- Streamlined use of woodworking tools and machines (boring systems, saws, laminate, planers, files, sanders) to enhance production processes.
- Managed materials, tools, and inventory efficiently
- Coordinated delivery of finished work to installers at job sites to facilitate installation.
Technician
Better Air Northwest
08.2021 - 08.2022
- Delivered high-quality air duct cleaning services that enhanced indoor air quality for customers.
- Provided customers with the finest air duct cleaning on the planet.
- Cultivated effective communication skills through regular interactions with customers and coworkers in diverse work environments.
- Trained new hires on proper cleaning techniques and procedures
Pizza Delivery Driver
Marco's Pizza
10.2020 - 04.2021
Customer Service Agent
Sykes Enterprises
01.2020 - 09.2020
- Assisted members with phone service issues via calls and web chat, ensuring timely support.
- Engaged with members via calls and webchat to identify their needs.
- Discovered ways to resolve requests by managing their account & knowledge bases to provide customers with a timely resolution
- Reviewed previous calls & chats weekly with my team lead to improve customer experience.
- Collaborated with team lead to review previous calls and chats weekly, identifying areas to enhance customer experience.
- Created case notes for specialist review after completing troubleshooting
Crew Member
Little Caesar's Pizza
06.2017 - 08.2017
- Mastered the pizza-making process from dough preparation to delivering positive customer experiences.
- Prepared pizzas and maintained clean stations to uphold product quality.
- Crafted pizzas and maintained clean stations to enhance customer satisfaction.
- Collaborated to achieve business goals to create successful business assisting others when possible
APPRENTICE
Cameron's Custom Cabinetry
05.2017 - 08.2017
- Enhanced practical skills essential for effective work in the trade.
- Cultivated practical skills to improve performance in various tasks. essential for effective work in the trade.
- Orbital sanded, filed, & stained cabinets in a fast-paced work environment.
- Maintained tidy workspace and organized finished products to support efficient operations.
- Collaborated with owner and team members to align on project goals and address concerns.
INTERN
Orion Integration Group
05.2016 - 07.2016
- Installed communication cables at JUMP & Boise State Alumni Building construction sites.
- Adapted to challenging construction conditions, enhancing project outcomes through understanding of architectural processes.
- Developed essential skills for operating ladders, heavy equipment, and power tools effectively.
- Facilitated clear communication practices, ensuring the health and safety of all participants.
- Built strong relationships with co-workers, fostering collaboration and boosting team productivity.
Graphic Designer
Stanton Sofas
04.2023
- Designed showroom graphics for Stanton Sofas product displays and promotions.
- Redesigned fabric selection catalog in Adobe Photoshop & Illustrator to enhance visual appeal and user experience
- Created print layouts for catalogs, flyers, and customer brochures.
- Developed digital artwork for web banners and social media posts.
- Edited photos of furniture to enhance visual presentation. of furniture in Aperture program- removing the background & added shadow
Education
Bachelor of General Studies - Architecture, Art
University of Idaho
Moscow, IDSkills
- Amazon Sort Center Programs
- Sort tracking
- Trailer management
- Dock operations
- Labor tracking
- Safety compliance
- Employee training
- Performance monitoring
- Team coordination
- Assignment delegation
- Problem solving
- Multitasking Abilities
- Microsoft Office- Excel, PowerPoint, Word
Timeline
Process Assistant
BO15 Amazon Sort Center
09.2025 - Current
Sales
Powur Solar
05.2023 - 10.2023
Graphic Designer
Stanton Sofas
04.2023
Builder
Idaho Custom Wood Products
10.2022 - 03.2023
Technician
Better Air Northwest
08.2021 - 08.2022
Pizza Delivery Driver
Marco's Pizza
10.2020 - 04.2021
Customer Service Agent
Sykes Enterprises
01.2020 - 09.2020
Crew Member
Little Caesar's Pizza
06.2017 - 08.2017
APPRENTICE
Cameron's Custom Cabinetry
05.2017 - 08.2017
INTERN
Orion Integration Group
05.2016 - 07.2016
Bachelor of General Studies - Architecture, Art
University of Idaho