Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jarel Reyes

Lynnwood,WA

Summary

Dynamic customer service professional with a proven track record at Matt's Fish Basket, excelling in problem-solving and team collaboration. Recognized for enhancing customer satisfaction through effective communication and quality assurance. Skilled in point-of-sale operations, ensuring seamless transactions and a welcoming dining experience. Passionate about delivering exceptional service in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Customer Service Lead

Matt's Fish Basket
Seattle, Washington
03.2025 - Current

Ensured cleanliness and organization of kitchen and dining areas to uphold hygiene standards.

  • Monitored food quality and presentation during service to maintain high standards.
  • Resolved customer inquiries and complaints swiftly while following company policy.
  • Delivered exceptional customer service by addressing menu item inquiries and service details.

Front Line Cook

Wok
Seattle, Washington
06.2024 - 01.2025
  • Prepared ingredients in compliance with food safety and sanitation standards.
  • Operated kitchen equipment efficiently to facilitate timely meal service.
  • Maintained clean and organized workstations during shifts.
  • Monitored inventory levels and communicated supply restocking needs.
  • Responded promptly to customer inquiries and complaints regarding food quality or service.

Customer Service/Merchandiser

Grocery Outlet Bargain Market
Seattle, Washington
04.2023 - 06.2024
  • Organized product displays to maximize customer engagement and visibility.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Received and arranged incoming merchandise on sales floor to ensure optimal presentation.
  • Delivered exceptional customer service while adhering to company policies.

Education

Certificate - Essential Skills, Communication, Critical Thinking

Farestart
Seattle, WA
04-2023

Skills

  • Customer service and support
  • Point-of-sale operation
  • Product presentation
  • Team collaboration
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Payment processing
  • Quality assurance
  • Order processing
  • Active listening
  • Hospitality and accommodation
  • Money handling

Affiliations

  • Passionate volunteer for various organizations.
  • Empowered by physical fitness, training and discipline.
  • Zealous appreciation for positive energy, kindness, and gratitude.
  • Active and joyful participate in my church.

Timeline

Customer Service Lead

Matt's Fish Basket
03.2025 - Current

Front Line Cook

Wok
06.2024 - 01.2025

Customer Service/Merchandiser

Grocery Outlet Bargain Market
04.2023 - 06.2024

Certificate - Essential Skills, Communication, Critical Thinking

Farestart