Jarely Garibay
Ventura,CA
Summary
Dynamic and results-oriented professional with extensive experience in healthcare and finance sectors, notably at the office in currently working at. Excelled in improving patient flow management and financial accuracy through innovative strategies, achieving a significant increase in clinic efficiency and customer satisfaction. Skilled in insurance verification and fostering cross-functional teamwork, I bring a proven track record of enhancing operational standards and patient care.
Overview
4
4
years of professional experience
Work History
Patient Coordinator
Confidential
04.2023 - Current
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Ensured accuracy of insurance information for each patient visit, verifying coverage details ahead of time for smooth processing at appointment time.
- Improved workflow processes by implementing new procedures that increased overall efficiency within the Patient Coordinator role.
- Contributed to a positive atmosphere within the clinic by maintaining a professional demeanor and compassionate attitude towards all patients.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Resolved customer complaints using established follow-up procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Trained new staff on filing, phone etiquette and other office duties.
- Handle daily AR.
- Enter & deposit checks.
- Deal with complains from office staff or patients.
- Ensure insurance is paying procedures in timely manner.
- Sending any further information on claims to insurance or reprocessing claims.
- Closing the office.
- Treatment planning with patients to ensure they have estimates on procedures.
- Scheduling surgery’s.
- Aid in other fields as needed or in other offices if needed.
Medical Appointment Scheduler
NVISION
Ventura, CA
01.2023 - 03.2023
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted in reducing no-shows by implementing reminder calls and appointment confirmation protocols.
- Anticipated scheduling conflicts and proactively resolved them before they impacted patient care or provider availability.
- Coordinated special accommodations for patients with specific needs or requests, ensuring their comfort during appointments.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling or billing concerns.
- Prioritized patient needs by effectively organizing back-to-back appointments and managing waitlist requests for urgent care situations.
- Supported clinic operations by assisting with administrative tasks such as filing, data entry, and phone management when needed.
- Collaborated with medical staff to ensure optimal patient flow, resulting in a smoother clinic experience.
- Helped implement new scheduling software, streamlining the appointment booking process and improving accuracy.
- Promoted a positive office culture through clear communication, collaboration, and mutual respect among team members during all aspects of appointment scheduling tasks.
- Streamlined appointment booking process for increased clinic efficiency and customer satisfaction.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Followed up with patients to reschedule missed appointments.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Assisted with medical coding and billing tasks.
- Triaged patients.
Accounting Clerk
Taft Electric
Ventura, CA
06.2022 - 10.2022
- Managed daily accounting tasks, ensuring accurate and timely processing of financial transactions.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Managed accounts payable and receivables and payroll.
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accounting records utilizing in-house and client systems.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Assisted in annual budget preparation, ensuring accurate data entry and analysis for informed decisionmaking.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Inspected account books and recorded transactions.
- Input financial data and produced reports using Software.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Accounting Clerk
AGRX
Oxnard, CA
01.2022 - 05.2022
- Managed daily accounting tasks, ensuring accuracy in financial records and compliance with company policies.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using Software.
- Entered figures using 10-key calculator to compute data quickly.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
Assistant Manager
Intero Insurance Angency
Santa Paula, CA
02.2021 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Enhanced team productivity by streamlining operational processes.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
Education
Santa Paula High School
Santa Paula, CA08.2012
Skills
- Insurance verification
- Appointment scheduling
- Patient confidentiality
- Electronic records management
- Office administration
- Resource management
- Healthcare industry
- Patient care and education
- Attention to detail
- Customer service
- Organizational skills
- Patient documentation
- Relationship building
- Patient relations
- Patient records management
- Medical terminology
- Creative problem solving
- Verbal and written communication
- Quality assurance
- Patient flow management
- HIPAA compliance
- Regulatory compliance
- Administrative supervision
- Goal setting
- Medical data collection
- Meeting preparation
- Payment collection
- Claims processing
- Care planning
- Strategic planning
- Organizational standards
- Critical thinking skills
- Cross-functional teamwork
- Multitasking
- Resolving problems
Languages
Spanish
Professional Working
Timeline
Patient Coordinator
Confidential
04.2023 - Current
Medical Appointment Scheduler
NVISION
01.2023 - 03.2023
Accounting Clerk
Taft Electric
06.2022 - 10.2022
Accounting Clerk
AGRX
01.2022 - 05.2022
Assistant Manager
Intero Insurance Angency
02.2021 - 01.2022
Santa Paula High School