Jariel Noel
Brooklyn,NY
Summary
Dynamic sales associate with a proven track record at Footlocker Inc., excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and conflict resolution. A reliable team player, committed to achieving goals while maintaining a welcoming store environment. Adaptable and skilled in managing high-pressure situations.
Overview
8
8
years of professional experience
Work History
Sales Associate
Footlocker Inc.
New York, NY
01.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Group Leader
El Puente Leadership Center
Brooklyn, NY
07.2017 - 10.2018
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
Education
El Puente Academy
Brooklyn, NY06.2016
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Conflict resolution
- Verbal and written communication
- Excellent communication skills
Timeline
Sales Associate
Footlocker Inc.
01.2019 - Current
Group Leader
El Puente Leadership Center
07.2017 - 10.2018
El Puente Academy