Hi, I’m
Jarlie Thomassini
Fort Myers,FL
Summary
Dynamic educator with a proven track record at Carver Ranches, excelling in classroom management and relationship building. Enhanced student engagement through innovative lesson planning and critical thinking strategies. Successfully fostered a supportive environment, leading to improved student outcomes and increased parental involvement. Committed to nurturing a positive learning atmosphere.
Overview
2011
years of professional experience
Work History
Carver Ranches
Teacher
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Taco Bell
Fast Food Worker
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
AT&T
Customer Service Representative
11.1998 - 11.2010
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Broward CollegeFort Lauderdale, FL
Associate Of Arts from Education Administration
05.2007
Skills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
Timeline
Customer Service Representative
AT&T
11.1998 - 11.2010
Teacher
Carver Ranches
Fast Food Worker
Taco Bell
Broward College
Associate Of Arts from Education Administration
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