Jarnel Batard-Pierre
Sicklerville,NJ
Summary
Dynamic sales consultant with a proven track record in customer relationship management, consultative sales, and project management. Skilled in persuasive communication and strategic planning, contributing to enhanced customer satisfaction and streamlined processes.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Enterprise Car Sales
Blackwood, NJ
12.2025 - Current
- Developed tailored vehicle financing solutions to meet diverse customer needs.
- Collaborated with marketing team to drive promotional campaigns and enhance brand visibility.
- Trained new sales associates on product knowledge and effective sales techniques.
- Analyzed market trends to identify opportunities for business growth and improved customer engagement.
- Streamlined sales processes, resulting in increased efficiency and improved customer satisfaction rates.
- Fostered relationships with clients through exceptional service, resulting in high referral rates.
- Implemented feedback mechanisms to continuously refine sales strategies and improve outcomes.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Manager Assistant
Enterprise Rent-A-Car
Berlin, NJ
12.2024 - 12.2025
- Facilitated daily operations by coordinating schedules and managing fleet availability.
- Developed training materials to enhance staff onboarding and improve service quality.
- Streamlined communication between departments to ensure efficient workflow and customer satisfaction.
- Implemented process improvements that reduced vehicle turnaround time and enhanced productivity.
- Mentored junior staff, fostering a collaborative environment and improving team performance.
- Led initiatives to optimize inventory management, reducing operational costs while maintaining service levels.
- Handled confidential information with discretion, maintaining a high level of trust among employees and executives alike.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Proofread and edited documents for accuracy and grammar.
- Trained and supervised employees on office policies and procedures.
Concierge
UDR Apartments
Philadelphia, PA
03.2023 - 06.2023
- Managed guest inquiries and provided personalized assistance to enhance resident experience.
- Coordinated maintenance requests, ensuring timely resolution of issues for optimal living conditions.
- Developed and maintained positive relationships with residents and vendors to foster community engagement.
- Organized events and activities to promote resident interaction and build a sense of community.
- Streamlined check-in/check-out processes, improving overall operational efficiency and guest satisfaction.
- Trained new staff on concierge protocols, enhancing team efficiency and service quality.
- Implemented feedback mechanisms to gather resident input for continuous service improvement.
- Resolved conflicts and concerns with professionalism, maintaining high levels of resident trust and satisfaction.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Delivery Driver
Amazon
Swedesboro, NJ
10.2022 - 12.2022
- Implemented process improvements that enhanced order accuracy and reduced delivery times.
- Monitored vehicle maintenance needs, ensuring safe and reliable transportation for deliveries.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty to the brand.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
Assistant Manager
Planet Fitness
Sicklerville, NJ
09.2021 - 09.2022
- Supervised daily operations, ensuring compliance with company standards and policies.
- Trained and mentored team members to enhance performance and service delivery.
- Implemented member engagement initiatives, improving retention rates and satisfaction levels.
- Analyzed operational workflows, identifying areas for efficiency improvements and cost savings.
- Assisted in managing inventory levels, optimizing supply chain processes for timely replenishment.
- Developed and executed staff schedules to meet business demands while maintaining labor costs.
- Collaborated with management on strategic planning efforts to drive growth and enhance brand presence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Delivery Driver
Pizza Hut
Glassboro, NJ
10.2019 - 09.2021
- Delivered orders efficiently while adhering to traffic regulations and safety protocols.
- Maintained accurate delivery logs to ensure accountability and traceability of orders.
- Communicated with customers to confirm order details and address inquiries or concerns.
- Collaborated with team members to optimize delivery routes and minimize wait times.
- Trained new drivers on delivery procedures, safety practices, and customer service standards.
Sales Associate
H&M Hennes & Mauritz
Lawrenceville, NJ
10.2016 - 01.2019
- Assisted customers in selecting products, ensuring a positive shopping experience.
- Maintained store presentation by organizing merchandise and adhering to visual standards.
- Executed transactions accurately using point-of-sale systems, enhancing customer satisfaction.
- Provided product knowledge to clients, fostering trust and encouraging repeat business.
- Collaborated with team members to achieve sales targets and improve store performance.
Gas Attendant
Wawa
Mount Laurel, NJ
11.2015 - 12.2016
- Provided exceptional customer service, ensuring positive experiences during fuel transactions.
- Maintained cleanliness and organization of fueling areas to comply with safety regulations.
- Operated fuel dispensing equipment efficiently, minimizing downtime and enhancing service speed.
- Assisted in inventory management, tracking fuel levels to prevent shortages and ensure availability.
- Maintained clean and orderly work station.
- Pumped gas for guests and took payments.
- Provided support to other service station staff as needed, fostering a cohesive work environment.
- Handled minor maintenance tasks such as replacing windshield wipers or topping off fluids, enhancing overall customer experience at the station.
Server
Tonel Restaurant
Brooklyn, NY
05.2016 - 08.2016
- Delivered exceptional customer service in fast-paced dining environment
- Assisted guests with menu selection and food pairings
- Managed multiple tables while maintaining high service standards
- Trained new staff on restaurant protocols and service techniques
Education
Bachelor of Arts - Film And Video Production
Rowan University
Glassboro, NJ05.2021
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Persuasive communication
- Prospecting skills
- Closing techniques
- Strategic planning
- Community networking
- Consultative sales
- Sales strategies
- Lead generation
- Sales analysis
- Sales funnel management
- Leads prospecting
- Project management
- Customer service
- Sales consultation
- Complex Problem-solving
- Negotiation tactics
- Upselling and cross selling
- Sales presentations
- Sales development
- Relationship building
- Customer needs assessment
- Interpersonal communication skills
- Staff training
- Promotional planning
- Customer experience enhancement
- Social media marketing
- Event participation
- Event planning
- Scheduling
- Decision-making
- Guest relations
- Schedule management
- Event marketing
Timeline
Sales Consultant
Enterprise Car Sales
12.2025 - Current
Manager Assistant
Enterprise Rent-A-Car
12.2024 - 12.2025
Concierge
UDR Apartments
03.2023 - 06.2023
Delivery Driver
Amazon
10.2022 - 12.2022
Assistant Manager
Planet Fitness
09.2021 - 09.2022
Delivery Driver
Pizza Hut
10.2019 - 09.2021
Sales Associate
H&M Hennes & Mauritz
10.2016 - 01.2019
Server
Tonel Restaurant
05.2016 - 08.2016
Gas Attendant
Wawa
11.2015 - 12.2016
Bachelor of Arts - Film And Video Production
Rowan University