Rell Wilkins
Columbia,MARYLAND
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at P.F. Chang’s. Recognized for enhancing guest engagement and ensuring efficient cash handling. Proven ability to collaborate effectively with kitchen staff, resulting in timely food delivery and a memorable dining experience. Committed to maintaining a clean and organized environment.
Overview
4
4
years of professional experience
Work History
Server
P.F. Chang’s
Columbia, MD
12.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, demonstrating strong time management and organizational skills.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Trained new servers on menu items, service standards, and restaurant protocols for smooth operations.
Server
Uncle Julions
Columbia
04.2021 - 12.2023
- Provided excellent customer service by promptly taking orders and addressing customer inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Learned menu items thoroughly to effectively communicate specials and recommendations to customers.
Education
Bachelor Of Laws - Political Science
Towson University
Baltimore, MDSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
P.F. Chang’s
12.2023 - Current
Server
Uncle Julions
04.2021 - 12.2023
Bachelor Of Laws - Political Science
Towson University