Jarrod Donald-Lutey
Traverse City,MI
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Well-versed mixologist with diverse menu of memorized drink recipes and safe food handling practices. Adept at elevating customer experiences, Able to leveraged strong multitasking and customer service skills gained at the venues I have been a part of while driving sales through suggestive selling and exceptional service. As a Corporal in the United States Marine Corps, I honed leadership and detail-oriented skills, contributing to team success and operational efficiency.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Bartender and Server
Bubbas
08.2023 - Current
- Performed opening and closing duties, printing sales reports, set up for incoming shift, preparing cash drawers.
- Served high customer volumes with a courteous attitude while immersed in extended periods of multitasking.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Bartender
Boones Long Lake Inn
05.2023 - 09.2023
- Kept bar presentable and well-stocked to meet customer need
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
North Bar
05.2022 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender, Server and Trainer
North Peak Brewing/ Kilkenny's Irish Public House
05.2003 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Worked in all areas of a restaurant that had multiple concepts. bartending in both bars, serving in the main restaurant and brewery and participated in all training aspects of new hires.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Corporal
United States Marine Corps
11.1993 - 11.1997
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
Education
Associate of Applied Science - General Studies
Northwestern Michigan College
Traverse City, MIHigh School Diploma -
Alpena High School
Alpena, MI05.1993
No Degree - Fundamentals of Leadership
Marine Corps Leadership School
Beaufort, SC1997
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Handling Difficult situations
- Suggestive Selling
- Salesmanship
- Food and Beverage Service
Certification
TIP certified
Timeline
Bartender and Server
Bubbas
08.2023 - Current
Bartender
Boones Long Lake Inn
05.2023 - 09.2023
Bartender
North Bar
05.2022 - 03.2023
Bartender, Server and Trainer
North Peak Brewing/ Kilkenny's Irish Public House
05.2003 - 05.2022
Corporal
United States Marine Corps
11.1993 - 11.1997
Associate of Applied Science - General Studies
Northwestern Michigan College
High School Diploma -
Alpena High School
No Degree - Fundamentals of Leadership
Marine Corps Leadership School