Jarrod Mason
Columbus
Summary
Dynamic Shift Lead at Taco Bell with a proven track record in employee training and guest service. Expert in motivating teams and ensuring workplace safety while maintaining high standards of customer satisfaction. Skilled in cash handling and inventory management, consistently resolving issues to enhance operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Taco Bell
09.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Briggs High School
Columbus, OH05-2020
Skills
- Employee training
- Guest service
- Team motivation
- Work delegation
- Workplace safety
- Inventory management
- Coaching and mentoring
Certification
- food saftey,servsafe,08-22/08-28
Timeline
Shift Lead
Taco Bell
09.2022 - Current
High School Diploma -
Briggs High School
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