Jarrod Wheeler
BIXBY
Summary
Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution.
Overview
23
23
years of professional experience
Work History
Team Trainer
Vivint Smart Home
06.2015 - Current
- Developed and conducted comprehensive training designed to increase team knowledge and performance
- Implemented new processes and procedures to enhance efficiency and productivity
- Monitored team performance and provided feedback to ensure compliance with policies and procedures
- Identified and addressed areas of improvement in training and team performance
Field Service Technician
Vivint Smart Home
04.2015 - 06.2017
- Installed and serviced security and home automation equipment for Vivint customers
- Achieved multiple awards for performance and innovation for feedback
NDT Inspector
Link's Inspection
07.2012 - 12.2014
- Conducted Non-Destructive Testing of down-hole tools for oil and gas drilling rigs and shops
- Adhered to rigorous standards and regulations for oil and gas connections
Retail Sales Associate
AT&T
10.2008 - 07.2012
- Retail sales of mobile devices and services and applications
- Education of customers and business clients on use of mobile devices
0331 Machine Gunner
United States Marine Corps
07.2002 - 12.2005
- Multiple Combat tours including invasion of Iraq and Operation Phantom Fury in Fallujah, Iraq
- Team leader of a Machine gun team in Kilo CO 3/1
Education
Bachelor of Science - Christian Leadership and Management
Liberty University
Lynchburg, VA07.2021
Skills
- Training
- Safety Management
- KPI Management
- Compliance Management
- Employee presentations
- Compliance standards
- Performance monitoring
Timeline
Team Trainer
Vivint Smart Home
06.2015 - Current
Field Service Technician
Vivint Smart Home
04.2015 - 06.2017
NDT Inspector
Link's Inspection
07.2012 - 12.2014
Retail Sales Associate
AT&T
10.2008 - 07.2012
0331 Machine Gunner
United States Marine Corps
07.2002 - 12.2005
Bachelor of Science - Christian Leadership and Management
Liberty University
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