Jarron Dammons
Columbus,OH
Summary
Results driven manager with a demostrated history of success in leading teams to exceed organizational goals. Proficient in strategic planning, budget management, and fostering a collaborative work environment. Skilled in driving operational efficiency, optimizing processes, and delivering exceptional customer experiences. Strong communicator with a talent for building and nurturing relationships at all levels. Committed to continuous improvement and achieving excellence in every aspect of business operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Financial Center Manager
Fifth Third Bank
01.2023 - Current
- Implemented coaching techniques to enhance productivity resulting in improved customer service metrics & #1 in solutions in region
- Conducted performance reviews, providing feedback to help develop team members
- Consistently exceeded sales targets for financial products and services
- Increased branch profitability 10% through strategic sales initiatives and cost-saving measures
- Developed strong relationships with clients, raising our CX grade to a region high 4.75
- Ensured adherence to all financial regulations and mitigated potential risks
Store Manager
GNC
01.2022 - 12.2022
- Hire, train, and schedule employees
- Conduct performance reviews and coach employees for development
- Develop sales goals and strategies to achieve sales targets
- Track sales metrics and analyze data to identify trends and areas for improvement
- Resolve customer concerns and complaints
- Conduct regular inventory audits to prevent shrinkage
Store Manager
Jos A. Bank Clothiers
01.2011 - 12.2016
- Increased store sales by 10% 3 years straight
- Recruiting, hiring, and training staff to ensure a skilled and motivated team
- Provided ongoing coaching to improve sales skills, product knowledge, and customer service techniques
- Monitoring store financials, including sales figures, costs, and profitability metrics
- Setting high standards for customer service and ensuring staff delivers a positive and knowledgeable shopping experience
- Encouraged staff to build rapport with customers and identify their needs to recommend suitable clothing options
Education
Master of Business Administration - Leadership And Management
University of Cincinnati
Cincinnati, OH08.2024
Bachelor of Science - Legal Studies
The University of Central Florida
Orlando, FL12.2010
Skills
- Microsoft Excel
- Leadership
- Client Relationships
- Team coaching
- Operations management
- Team development
Certification
Certificate in Leadership and Management
Hobbies and Interests
- Sports
- Travel
- Music
Timeline
Financial Center Manager
Fifth Third Bank
01.2023 - Current
Store Manager
GNC
01.2022 - 12.2022
Store Manager
Jos A. Bank Clothiers
01.2011 - 12.2016
Master of Business Administration - Leadership And Management
University of Cincinnati
Bachelor of Science - Legal Studies
The University of Central Florida