Jarry Maliske
Spearfish,SD
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
23
23
years of professional experience
Work History
Night Auditor
Days Inn Hotel
Spearfish, South Dakota
03.2024 - Current
- Assisted with the preparation of daily bank deposits for all departments within the hotel.
- Processed guest check-outs, including payment processing and providing receipts.
- Completed end-of-day reconciliations of cash drawers and credit card transactions.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
- Responded to customer inquiries regarding hotel services, reservations, directions.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Greeted arriving guests and checked them in to their rooms.
Night Auditor
Travelodge
Spearfish, South Dakota
02.2023 - 03.2024
- Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Resolved customer issues quickly while maintaining a high level of professionalism.
Merchant Services Representative
Synchrony
Rapid City, South Dakota
04.2001 - 04.2021
- Assisted with the setup of merchant accounts and payment processing . Helping customers fill out and submit credit applications.
- Maintained accurate records
- Provided excellent customer service to merchants and clients by responding to inquiries in a timely manner.
Education
High School Diploma -
Spearfish High School
Spearfish, SD05-1978
Skills
- Customer Service
- Clerical duties
- Occupancy Rates Analysis
- Guest Services
- Processing Registrations
- Reporting capabilities
- Night Audit Reports
- Multitasking and Organization
- Lobby Housekeeping
- Front Desk Operations
- Teamwork and Collaboration
- Balancing accounts
- Problem-Solving
- Accounting Principles
- Daily Reporting
- Generating Reports
- Complaint resolution
- Oral and written communications
- Resolving issues
- Account audits
- Reservation Processing
- Recordkeeping
- Credit and cash payments
- Guest Relations
- Posting charges
Timeline
Night Auditor
Days Inn Hotel
03.2024 - Current
Night Auditor
Travelodge
02.2023 - 03.2024
Merchant Services Representative
Synchrony
04.2001 - 04.2021
High School Diploma -
Spearfish High School