Jasamine Thomas
Garland,TX
Summary
Motivated individual with willingness to take on challenging roles. Quick learner, team player and interest in growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Leader
Blount Fine Foods
McKinny , TX
02.2022 - Current
- Maintained an organized work environment by delegating tasks to staff as needed.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Reviewed time sheets for accuracy before submitting them for payroll processing.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Assistant Manager
Whatabuger
Garland , TX
12.2018 - 01.2022
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Medical Receptionist
Ob Gyn Health Care Associates
Shreveport, LA
05.2015 - 08.2018
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Maintained confidentiality of patient information according to HIPAA regulations.
Customer Service Representative-contract
GDIT
Bossier City , LA
08.2016 - 05.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed positive relationships with customers through friendly interactions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Booker T. Washington
Shreveport, LA05-2008
Skills
- Customer Service Management
- Operations Support
- Scheduling
- Reporting
- Decision-making capabilities
- Cash Handling
- Problem-Solving
- Strong verbal and written communication
- Payment Collection
- Insurance Verification
- Billing support
- Patient Relations
- Documentation
- Conflict Resolution
- Inventory Control
Certification
- Certified Food Service Manager
Timeline
Shift Leader
Blount Fine Foods
02.2022 - Current
Assistant Manager
Whatabuger
12.2018 - 01.2022
Customer Service Representative-contract
GDIT
08.2016 - 05.2018
Medical Receptionist
Ob Gyn Health Care Associates
05.2015 - 08.2018
High School Diploma -
Booker T. Washington