Jasell Henderson
Tacoma,WA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Carters Oshkosh
06.2021 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Volunteer
St. Joseph's Hospital
06.2022 - 08.2022
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Tutor Volunteer
Horn Of Africa Services
03.2022 - 06.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed strong relationships with students, fostering a positive learning environment and open communication.
- Boosted student confidence in academic abilities through one-on-one support and tailored instruction.
Customer Service Representative
Home Depot
04.2020 - 08.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Arts - Public Health
University of Washington
Seattle, WA06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Volunteer
St. Joseph's Hospital
06.2022 - 08.2022
Tutor Volunteer
Horn Of Africa Services
03.2022 - 06.2022
Sales Associate
Carters Oshkosh
06.2021 - 04.2024
Customer Service Representative
Home Depot
04.2020 - 08.2020
Bachelor of Arts - Public Health
University of Washington