Jasime Cooper
Porter,TX
Summary
Dynamic professional with a strong background in retail and home health care. Skilled in teamwork, effective communication, and providing tailored customer experiences. Committed to improving client satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Burlington
New Caney, TX
09.2025 - 01.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store presentation standards to ensure an organized and appealing environment.
- Operated point-of-sale systems accurately and efficiently during transactions.
- Supported inventory management by restocking shelves and conducting regular counts.
- Adapted quickly to changing merchandise displays and promotional events throughout the store.
- Resolved customer complaints effectively, ensuring satisfaction and retention of clientele.
- Participated in training sessions to gain knowledge of products and company policies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
Home Health Aide
Team Care LLC
Houston, TX
06.2024 - 02.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored patient health, reporting changes to healthcare professionals promptly.
- Provided companionship and emotional support, enhancing client well-being.
- Maintained accurate records of client care and progress notes consistently.
- Administered medications as prescribed, adhering to safety protocols diligently.
- Collaborated with interdisciplinary teams to improve overall patient care quality.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Education
High School Diploma -
Hauke High School
Conroe, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Burlington
09.2025 - 01.2026
Home Health Aide
Team Care LLC
06.2024 - 02.2025
High School Diploma -
Hauke High School