Jaslyn Drones
Fate
Summary
Dynamic, customer-focused professional with over 7 years of experience in service, conflict resolution, and problem-solving. Recognized for exceptional team collaboration and adaptability, consistently achieving results in fast-paced environments. Eager to leverage expertise in a Flight Attendant role, dedicated to delivering outstanding guest care while upholding the highest standards of safety and teamwork.
Overview
11
11
years of professional experience
Work History
License and Permit Specialist III
Texas Department of Public Safety
Dallas, TX
05.2018 - Current
- Process and approve license and permit applications while maintaining compliance with state laws and agency regulations.
- Conduct written, vision, and driving exams, ensuring accuracy and fairness for every applicant.
- Provide excellent customer service, clearly communicating requirements and assisting diverse populations with patience and professionalism.
- Manage application documentation, fee collection, and confidential information with accuracy and integrity.
- Awarded the Regional Merritt Prize twice, recognizing outstanding performance and excellence in public service.
Activity Specialist
Plano Independent School District
Plano, TX
09.2014 - 06.2016
- Supported the academic and personal development of children ages 5–10 through tutoring, mentoring, and structured after-school programs.
- Designed engaging activities to build teamwork, creativity, and self-confidence in a safe and inclusive environment.
- Encouraged positive behavior and helped students develop problem-solving and communication skills.
Education
High School Diploma - Honors
Plano East Senior High School
Plano, TX01.2013
20 Semester Hours Completed -
Collin County Community College
Plano, TXSkills
- Exceptional Customer Service & Guest Care
- Safety Awareness & Policy Compliance
- Conflict Resolution & De-escalation
- Clear Communication & Active Listening
- Team Collaboration in Fast-Paced Environments
- Problem Solving & Critical Thinking
- Cultural Sensitivity & Service to Diverse Populations
- Attention to Detail & Documentation Accuracy
- Time Management & Multitasking
- Emergency Preparedness & Calm Decision-Making
Accomplishments
Awarded the Regional Merritt Prize twice, recognizing outstanding performance and excellence in public service
Timeline
License and Permit Specialist III
Texas Department of Public Safety
05.2018 - Current
Activity Specialist
Plano Independent School District
09.2014 - 06.2016
High School Diploma - Honors
Plano East Senior High School
20 Semester Hours Completed -
Collin County Community College
EDUCATION
- Collin Community College — McKinney, TX
- 20 Semester Hours Completed