Jaslyn Rivera
Albuquerque,NM
Summary
Driven professional with a proven track record in customer service and cash handling, demonstrated at companies like Golden Corral. Excelled in fast-paced environments, enhancing customer satisfaction and loyalty through exceptional service and accuracy. Skilled in team collaboration and adaptability, consistently meeting productivity goals. Showcases strong organizational abilities and a cooperative attitude, contributing to efficient operations and positive outcomes.
Overview
4
4
years of professional experience
Work History
Cashier
Donut Mart
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Golden Corral
04.2023 - 11.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
Picker/Packer/Shipper
Jillamy Company
03.2021 - 03.2023
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
Cashier
Thrift Store
04.2020 - 11.2020
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Pacifica High School
Oxnard, CA05.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash Register Operation
- Organizational abilities
- Professionalism and Courtesy
- Product restocking
- Refunds and exchanges
- Staff Training
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Team Collaboration
- Adaptable and Flexible
- Cooperative Attitude
Languages
English & Spanish
Native or Bilingual
Timeline
Cashier
Donut Mart
11.2023 - Current
Cashier
Golden Corral
04.2023 - 11.2023
Picker/Packer/Shipper
Jillamy Company
03.2021 - 03.2023
Cashier
Thrift Store
04.2020 - 11.2020
High School Diploma -
Pacifica High School