Jasmin Delgado
Bronx
Summary
Dynamic management professional with a strong track record in streamlining operations and improving team productivity. Demonstrates expertise in office coordination, compliance adherence, and effective communication, fostering a collaborative environment to support organizational objectives.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Administrative Coordinator
TJX Companies
Bronxville
10.2023 - Current
- Coordinated office operations and maintained organized administrative processes.
- Managed schedules and arranged travel for executives and team members.
- Developed and implemented filing systems for efficient document retrieval.
- Assisted in preparing reports and presentations for departmental meetings.
- Communicated with vendors to ensure timely delivery of supplies and services.
- Supported recruitment efforts by scheduling interviews and onboarding new hires.
- Facilitated internal communications to enhance team collaboration and workflow.
- Tracked inventory levels and procured necessary supplies.
Regional Manager
NY Community Financial LLC
01.2022 - Current
- Coached staff on check cashing procedures, AML, and BSA regulations to ensure 100% compliance with company policies.
- Monitored business operations to safeguard company interests and uphold standards.
- Collaborated with Human Resources to streamline recruitment, hiring, training, and performance management processes for staff.
- Ensured proper completion of transactions in compliance with company procedures, safeguarding operational integrity.
Store Manager
NY Community Financial LLC
01.2017 - 01.2022
- Managed location operations to achieve financial goals, controlling costs and identifying profit enhancement and expense reduction opportunities.
- Delivered superior customer service, ensuring accurate transaction completion in line with company procedures.
- Reviewed new customer accounts opened since last shift, confirming receipt of required information and verifying SSNs.
Assistant Manager
NY Community Financial LLC
11.2015 - 01.2017
- Coached CSRs to develop skills and work habits aligned with store and company objectives
- Ensured 100% compliance with all company policies
- Assisted with various tasks to support team operations.
Customer Service Representative
NY Community Financial LLC
03.2015 - 11.2015
- Delivered superior customer service by effectively communicating and accurately completing transactions, maintaining helpful, courteous, honest, respectful, enthusiastic, and professional interactions with customers and co-workers.
- Recognized and report “Red Flags”. Identified counterfeit checks and forgeries; identify counterfeit currency and suspicious activity using all Company technology and systems; escalate problems, complaints and suspicious patterns to Store Manager or Regional Manager
- Filed BSA Worksheets for CTR Transactions accurately and on time during shifts, including Suspicious Activity Reports, ensuring compliance with regulatory requirements.
Education
Associate’s - Criminal Justice
BMCC
New York City, NYSkills
- Operations management
- Operational oversight
- Document management
- Record compliance
- Regulatory adherence
- Administrative support
- Time management
- Problem solving
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Administrative Coordinator
TJX Companies
10.2023 - Current
Regional Manager
NY Community Financial LLC
01.2022 - Current
Store Manager
NY Community Financial LLC
01.2017 - 01.2022
Assistant Manager
NY Community Financial LLC
11.2015 - 01.2017
Customer Service Representative
NY Community Financial LLC
03.2015 - 11.2015
Associate’s - Criminal Justice
BMCC