Jasmin Mingo
Las Vegas,NV
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations. Reliable Shift Leader with 5 years in food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Big Chicken
02.2019 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
Bartender
Big Chicken
02.2019 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Medical Assistant
Civic Center Pediatrics
05.2021 - 02.2022
- Implemented care and efficiency improvements to support and enhance office operations.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Cashier
Walmart
04.2017 - 01.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree -
Nevada Career Institute
Las Vegas, NV05.2024
No Degree -
Northwest Career College
Las Vegas, NV02.2021
High School Diploma -
Orion High School
Midland, TX06.2016
Skills
- Cash handling expertise
- Team motivation
- Conflict Resolution
- Staff Supervision
- Customer Service Management
- Problem-Solving
- Customer Service
- Beverage Preparation
- Health codes compliance
- Food Running
- Menu Memorization
- Basic accounting
Timeline
Medical Assistant
Civic Center Pediatrics
05.2021 - 02.2022
Shift Supervisor
Big Chicken
02.2019 - Current
Bartender
Big Chicken
02.2019 - Current
Cashier
Walmart
04.2017 - 01.2018
No Degree -
Nevada Career Institute
No Degree -
Northwest Career College
High School Diploma -
Orion High School