Jasmin Ochoa
Stratford,CT
Summary
I am a strong team player and I adapt well to any work environment. Dynamic Pharmacy Technician with proven expertise at Walgreen's Pharmacy in medication dispensing and workflow optimization. Recognized for enhancing pharmacy efficiency and reducing medication errors through meticulous attention to detail and effective team collaboration. Committed to patient confidentiality and compliance with healthcare regulations, ensuring exceptional service and accuracy in all operations. I am committed to continuous learning and development to build my expertise
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
02.2020 - Current
- Assisted pharmacists with prescription preparation and medication dispensing.
- Maintained accurate inventory levels and managed stock replenishment processes.
- Responded to customer inquiries, providing medication information and support.
- Processed insurance claims, ensuring timely resolution of billing issues.
- Trained new technicians on operational procedures and safety protocols.
- Monitored prescription expiration dates, conducting regular inventory audits.
- Implemented workflow improvements to enhance efficiency in pharmacy operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Collected co-payments or full payments from customers.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Entered and processed patients' prescriptions into internal system.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Utilized pharmacy management software to process prescriptions efficiently.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Set up and modified patient profiles to include current medications and insurance details.
Fedex Package Handler
FedEx
02.2020 - 08.2020
- Operated package sorting machinery to ensure timely processing of shipments.
- Loaded and unloaded freight, maintaining safety protocols throughout operations.
- Scanned packages for accurate tracking and inventory management.
- Collaborated with team members to optimize workflow efficiency during peak hours.
- Maintained cleanliness and organization of work area to promote a safe environment.
- Followed safety regulations to maintain safe work environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Production Line Worker
Lecoq Cuisine
06.2019 - 08.2019
- Operated machinery to assemble products efficiently and maintain production flow.
- Monitored quality control processes to ensure compliance with safety and production standards.
- Collaborated with team members to optimize workflow and reduce downtime on the production line.
- Maintained accurate inventory levels by tracking materials used during daily operations.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
- Followed instructions to make products in line with customer specifications.
- Boxed, labeled, and transported items to support assembly operations.
- Packaged and labeled products using automated equipment.
Education
High School Diploma -
Bunnell High School
Stratford, CTSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Pharmacy ethics
- Labeling accuracy
- Stocking shelves
- Healthcare regulations
- Medication labels
- Verifying orders
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walgreen's Pharmacy
02.2020 - Current
Fedex Package Handler
FedEx
02.2020 - 08.2020
Production Line Worker
Lecoq Cuisine
06.2019 - 08.2019
High School Diploma -
Bunnell High School