Jasmin Ornelas
Simi Valley,CA
Summary
Hardworking college student with a motivated attitude and a variety of powerful skills. Seeking to join a great team and aiming to increase value of company through excellent leadership. Committed to contributing talents in communication, organization, and a hardworking team member.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager/Key Holder
Starbucks
Simi Valley, CA
10.2021 - Current
- Quickly addressing customer needs and ensuring satisfaction.
- Maintaining calm, professional attitude in fast paced environments.
- Supervise Starbucks staff operations. Oversee staffing levels and make necessary adjustments to ensure service levels within labor costs.
- Conflict resolution, time management, and efficient communication with team members.
- Maintained a clean and organized work area throughout shift.
- Responsible for inventory counts and placing the order for the store.
- Recognized by upper management for consistent customer satisfaction.
Barista
ItsBobaTime
Simi Valley, CA
03.2021 - 11.2021
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Maintained calm demeanor during high-volume periods and special events.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Style Team Member
Target
Simi Valley, CA
11.2020 - 01.2021
- Restocked supplies for checkout area as needed.
- Communicated effectively with other staff members about customer needs.
- Provided excellent customer service at all times.
Education
High School Diploma -
Santa Susana High School
Simi Valley06-2020
Associate of Arts -
Moorpark College
Moorpark, CASkills
- Effective Tme Management
- Store Maintenance
- Technical Skills
- Customer Care
- Cash Management
- Ability to work under pressure
- Adaptive, Flexible, and Creative
- Transparent Communication
- Operations Support
- Conflict Mediation
Languages
Spanish
Native/ Bilingual
Certification
- Certified First Aid/CPR - Moorpark College 07/2023
References
References available upon request.
Timeline
Shift Manager/Key Holder
Starbucks
10.2021 - Current
Barista
ItsBobaTime
03.2021 - 11.2021
Style Team Member
Target
11.2020 - 01.2021
High School Diploma -
Santa Susana High School
Associate of Arts -
Moorpark College