Jasmin Rice
Huntsville,AL
Summary
Patient Access and Medical Administrative Professional with experience in patient registration, insurance verification, and high-volume scheduling for orthopedic, urgent care, family medicine, and neuro rehab practices. Strong in front desk operations, multi-line phone systems, and EHR/EMR. Known for accuracy, professionalism, and empathy with patients. Seeking a remote Patient Access Representative or Medical Scheduler role in a hospital or specialty practice.
Overview
4
4
years of professional experience
Work History
Receptionist
Magnolia Neuro Rehab
Huntsville, AL
08.2025 - Current
- Manage initial patient and family contact, answering calls, addressing inquiries, and routing needs to appropriate staff.
- Handle high-volume calls on a multi-line system, scheduling appointments and documenting messages in the EHR.
- Process correspondence and reports while maintaining confidentiality in accordance with HIPAA.
Registration Representative
The Orthopedic Center
Huntsville, AL
03.2024 - 12.2024
- Registered patients and updated demographics, insurance, and financial information with a high degree of accuracy.
- Scheduled new and follow-up visits in a high-volume specialty clinic using the hospital scheduling system.
- Maintained compliant and complete patient records in the EHR, ensuring adherence to HIPAA standards.
Receptionist / Medical Records Clerk
Happi Health
Huntsville, AL
08.2023 - 03.2024
- Scheduled and rescheduled patient appointments, verified insurance, and collected payments.
- Maintained accurate patient data in the practice management system and responded to patient inquiries by phone and in person.
- Supported medical records management, including filing, retrieval, and release of information per policy.
Medical Assistant / Front Desk
Premier Urgent Care
Huntsville, AL
08.2022 - 12.2023
- Checked patients in and out, assisted with registration, and collected co-pays and required documentation.
- Scheduled visits and verified insurance eligibility to support efficient patient flow and reduce check-in delays.
- Assisted providers with exams, procedures, and vital signs and documented clinical information in the EHR.
Medical Assistant Intern
Allman Family Medicine
Huntsville, AL
02.2022 - 05.2022
- Assisted with patient intake, vitals, and basic clinical tasks.
- Supported accurate and timely documentation of patient encounters.
Education
Diploma - Medical Assistant
Ross Medical Center
Huntsville, AL01-2022
Skills
- Patient Access, Registration & Scheduling
- Insurance Verification & Coverage Checks
- HIPAA Compliance & Confidentiality
- EHR/EMR & Hospital Management Systems
- High-Volume Call Handling (Multi-line)
- Customer Service & Patient Relations
- Payment Collection & Basic Billing
- Microsoft Office; Fax/Email Management
Timeline
Receptionist
Magnolia Neuro Rehab
08.2025 - Current
Registration Representative
The Orthopedic Center
03.2024 - 12.2024
Receptionist / Medical Records Clerk
Happi Health
08.2023 - 03.2024
Medical Assistant / Front Desk
Premier Urgent Care
08.2022 - 12.2023
Medical Assistant Intern
Allman Family Medicine
02.2022 - 05.2022
Diploma - Medical Assistant
Ross Medical Center