Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmin Silva

Kennewick ,WA

Summary

Dynamic Sales Associate with proven expertise at Garage Clothing Store, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and upselling techniques. Skilled in cash register operation and maintaining inventory accuracy, ensuring a seamless shopping experience for all customers.

Overview

2
2
years of professional experience

Work History

Sales Associate

Garage Clothing Store
Kennewick, WA
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate

Iplay
Richland, WA
09.2023 - 11.2023
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

High School Diploma -

Chiawana High School
Pasco, WA
06.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Flexible schedule
  • Cash register operation
  • Store opening and closing
  • Upselling

Timeline

Sales Associate

Garage Clothing Store
05.2024 - Current

Sales Associate

Iplay
09.2023 - 11.2023

High School Diploma -

Chiawana High School