Jasmin Zavala
Hempstead,NY
Summary
Ability to grasp banking concepts and procedures. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Proven ability to manage transactions efficiently and build lasting client relationships.
Overview
4
4
years of professional experience
Work History
Associate Banker
JPMorgan Chase
New York, NY
12.2024 - Current
- Managed daily client transactions, ensuring accuracy and compliance with banking regulations.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Front Desk Agent
Red Roof Plus
Westbury, NY
03.2022 - 12.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved issues promptly and efficiently to ensure guest satisfaction.
- Coordinated with housekeeping and maintenance to ensure rooms met hotel standards.
Instructor
Tiger Schulmann's Mixed Martial Arts
Garden City, NY
02.2023 - 09.2024
- Developed and delivered engaging lesson plans to a diverse group of students utilizing various teaching methods.
- Collaborated with colleagues to develop curriculum materials and align instructional goals across grade levels.
- Coordinated with parents regarding students progress, addressing concerns and providing updates on achievements regularly.
Education
High School Diploma -
The Academy Charter High School
Hempstead, NY06-2021
Skills
- Customer service
- Teller experience
- Analytical thinking
- Due diligence
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Associate Banker
JPMorgan Chase
12.2024 - Current
Instructor
Tiger Schulmann's Mixed Martial Arts
02.2023 - 09.2024
Front Desk Agent
Red Roof Plus
03.2022 - 12.2024
High School Diploma -
The Academy Charter High School