Jasmine Bates
Pompano Beach
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
6
6
years of professional experience
1987
1987
years of post-secondary education
Work History
General Manager
Goldenkrust Restaurant
Tamarac
06.2020 - 03.2025
- Managed daily operations to ensure smooth restaurant functioning.
- Oversaw staff scheduling and training for optimal performance.
- Implemented inventory management systems for efficient supply tracking.
- Coordinated marketing initiatives to enhance brand visibility and customer engagement.
- Developed standard operating procedures to improve service quality.
- Ensured compliance with health and safety regulations across all areas.
- Fostered a positive work environment through effective team communication.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
General Manager
Popeyes Chicken
Pompano Beach
02.2019 - 09.2020
- Managed daily operations to ensure smooth restaurant functioning.
- Oversaw staff scheduling and training for optimal performance.
- Implemented inventory management systems for efficient supply tracking.
Education
Certificate - Computer Information Systems
NCR Computer Center
Kingston , Jamaica 07.1987 - 07.1987
Diploma - Business Administration And Management
Duff’s Business College
Kingston , Jamaica 09.1986 - 06.1987
Gaystead High School
Kingston , JamaicaSkills
- Inventory management
- Staff scheduling
- Customer service
- Regulatory compliance
- Conflict resolution
- Operational efficiency
- Staff motivation
- Effective leader
Timeline
General Manager
Goldenkrust Restaurant
06.2020 - 03.2025
General Manager
Popeyes Chicken
02.2019 - 09.2020
Certificate - Computer Information Systems
NCR Computer Center
07.1987 - 07.1987
Diploma - Business Administration And Management
Duff’s Business College
09.1986 - 06.1987
Gaystead High School