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Overview
Work History
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Jasmine Ben

Summary

Committed and detail-oriented Executive Assistant with a solid background in providing strategic administrative support, dedicated to enhancing organizational success through effective assistance. Skilled in streamlining processes, maintaining confidentiality, and making strong decisions. Experienced in collaborating with Founders, Engineering teams, and C-suite level executives.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Endpoints News
07.2023 - 12.2023
  • Played a crucial role in supporting the Key Management Team, including the Founder, Chief Editor, and Chief of Staff, as well as external stakeholders
  • coordinated team dinners and flawlessly organized company offsite, handling negotiations with vendors and external suppliers.
  • Streamlined the onboarding process for new employees by managing equipment orders, coordinating meeting setups, and updating information in Rippling management software.
  • Led the revamping of company policies and created a user-friendly HR headquarters page for employees. This centralized hub encompasses detailed benefits information, policies, and a streamlined request system.
  • Conducted research for ad hoc projects for the Key Management Team (KMT), including personal initiatives and vendor-related tasks, enabling them to concentrate on decision-making.

Executive Assistant

Triplebyte
03.2019 - 08.2022
  • Streamlined team coordination by maintaining digital tools, scheduling meetings, and managing project deadlines, increasing productivity and efficiency by 30%
  • Developed an advanced process to access vital documents and strategic systems, increasing productivity by 15% each month
  • Teamed up with company associates, board members, investors, members, and prospective employees to cultivate and sustain ongoing relationships.
  • Drafted correspondence, agenda items, reports, presentations, and other highly sensitive and confidential documents.
  • Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
  • Scheduled and conducted weekly user research calls with the founder and head of product, coordinating appointments for both candidates utilizing the platform and companies.

Operations Coordinator

Triplebyte
01.2019 - 09.2022
  • Implemented a revised candidate operations process which resulted in a 40% improvement in the data accuracy of the submitted information by the talent management team
  • Conducted weekly meetings with hiring managers to provide updates on candidates' progress, resulting in a completion rate of 95% for the entire process
  • Managed travel for 100+ candidates weekly, handled visas, coordinated trip logistics, and addressed queries, ensuring smooth operations
  • Document and track customer interactions, issues, and resolutions using internal customer relationship management (CRM) software.

Senior Administrative Assistant

One Medical
09.2015 - 01.2019
  • Maintained a customer-centric approach, going above and beyond to ensure customer satisfaction and retention
  • Managed all billing inquiries for the office, communicating with patients and providers about the status of their accounts.
  • Acted as a backup for other employees by providing support and adapting to the requirements of the department.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Coordinated trainings for new team members, overseeing onboarding details.

Education

Business Administration

American River College
Sacramento, CA

Skills

  • Employee Onboarding
  • Records Management
  • Event Planning
  • Schedule Management
  • Google Workspace
  • Vendor Management
  • Slack, Notion, Trello, Monday
  • Workflow Optimization
  • Onboarding and training
  • Project Management
  • Time Management
  • Adaptability
  • Stakeholder communication

State

KY

City

Hopkinsville

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Yesterday’s home runs don’t win today’s games.
Babe Ruth

Timeline

Administrative Assistant

Endpoints News
07.2023 - 12.2023

Executive Assistant

Triplebyte
03.2019 - 08.2022

Operations Coordinator

Triplebyte
01.2019 - 09.2022

Senior Administrative Assistant

One Medical
09.2015 - 01.2019

Business Administration

American River College

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Jasmine Ben