Jasmine Coleman
Lafayette,LA
Summary
Motivated with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success. Reliable and hardworking, works autonomously or in teams to serve over 20 customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
IHOP
Lafayette, Louisiana
09.2022 - 01.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Monitored stock levels of food items and ordered more when necessary.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
Overnight Stocker
Albertsons Market
Lafayette, Louisiana
08.2021 - 07.2022
- Organized shelves, racks and bins to ensure product availability.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
Produce Clerk
Albertsons Market
Lake Charles, Louisiana
02.2020 - 07.2021
- Informed customers about various types of produce available.
- Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Weighed, labeled, priced, and packaged produce items for sale.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
Lead Pool Attendant
Golden Nugget Lake Charles Hotel & Casino
Lake Charles, Louisiana
06.2018 - 12.2019
- Assisted swimmers with pool rules and regulations.
- Ensured safety of guests by enforcing all safety policies and practices.
- Prepared reports on pool usage and related incidents.
- Monitored activities within the pool area to identify potential hazards or issues.
- Greeted customers upon arrival at the pool area.
- Checked passes for admission into the facility.
- Reported any damages or repairs needed immediately to management staff.
- Scheduled swim times for private parties or special events.
- Set up pool umbrellas, loungers and other pieces of furniture.
- Folded and stacked clean towels to prepare for guests.
- Collected used towels and properly disposed of waste.
Crew Team Member
Chic-Fil-A
Lake Charles, Louisiana
05.2015 - 01.2017
- Assisted customers with orders and inquiries.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Greeted customers in a friendly manner upon entering the store.
- Restocked items on shelves as needed.
- Operated cash register accurately and efficiently.
- Provided excellent customer service at all times.
- Answered customer questions regarding product features, pricing, availability.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Cleaned work areas regularly throughout shift.
Education
Bachelor of Arts - Criminal Justice
McNeese State University
Lake Charles, LATimeline
Assistant General Manager
IHOP
09.2022 - 01.2024
Overnight Stocker
Albertsons Market
08.2021 - 07.2022
Produce Clerk
Albertsons Market
02.2020 - 07.2021
Lead Pool Attendant
Golden Nugget Lake Charles Hotel & Casino
06.2018 - 12.2019
Crew Team Member
Chic-Fil-A
05.2015 - 01.2017
Bachelor of Arts - Criminal Justice
McNeese State University