Jasmine Dan
Niagara Falls,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Server
Olive Garden
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Sales Associate
95 Nutrition
- Provided positive first impressions to welcome existing, new, and potential customers.
- Informed customers of promotions to increase sales productivity and volume.
- Engaged with customers to build rapport and loyalty.
Budtender
Nativa Cannabis
- Sold flowers, concentrates and edibles in fast-paced environment.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Listened to customer needs and desires to identify and recommend optimal products.
Beauty Advisor
Ulta
05.2024 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Waitress
Fuji Grill
01.2024 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Pre Nursing
Niagara County Community College
Sanborn, NYSkills
- Customer Service and Rapport
- Guest Satisfaction
- Anticipating Guest Needs
- Sales Expertise
- Warm and Friendly
- Cash Handling
- Food Preparation and Safety
- Menu Memorization
- Guest Inquiries
Certification
- Narcan Overdose Prevention Training - 2019
Timeline
Beauty Advisor
Ulta
05.2024 - Current
Waitress
Fuji Grill
01.2024 - 04.2024
Server
Olive Garden
Sales Associate
95 Nutrition
Budtender
Nativa Cannabis
Pre Nursing
Niagara County Community College