Jasmine Dickerson
Nashville,TN
Summary
Cultivated a positive work environment through proactive engagement and support for team members. Leveraged strong interpersonal skills to enhance customer satisfaction and loyalty. Pursuing a role that aligns with personal passions and professional growth. Authorized to work in the US for any employer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accounts Payable Clerk
AW COLLISION
Nashville, TN
12.2024 - Current
- Supervised documentation processes for accounts payable, maintaining comprehensive and orderly records of invoices and related documents across various shop locations.
- Resolved payment issues effectively by coordinating with vendors and internal teams. Achieved seamless operations through timely responses to inquiries.
Dental Business Assistant
Heartland Dental
Belle Meade, TN
05.2021 - 11.2024
- Welcomed patients, managed phone communications, and organized office mail and email to enhance first impressions.
- Optimized appointment scheduling and confirmation processes using dental software to enhance operational efficiency.
- Processed insurance claims and followed up on outstanding requests. Verified patient benefits and explained coverage details. Facilitated payment processing from patients and insurance companies.
Accounts Payable & Receivable Assistant/ Receptionist
McCarthy Jones And Woodard
Nashville, TN
12.2020 - 05.2021
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Streamlined appointment scheduling to enhance office workflow and optimize resource allocation.
- Maintained accurate records of client interactions using electronic management systems.
Inside Sales/Customer Service
Cole Brothers Auto Trim
Madison, TN
01.2018 - 11.2020
- Developed and maintained a proactive mindset towards responsibilities, guaranteeing consistent performance and reliability excellence.
- Adapted to rapidly changing conditions to ensure timely execution of tasks, supporting team objectives.
- Adapted quickly to changing circumstances and effectively navigated a range of challenges through continuous learning.
Education
Dental Assistant
Dental Staff School Of Nashville
Nashville, TN01.2024
High School Diploma -
Hunters Lane Comprehensive High School
Nashville, Tennessee 05.2010
Skills
- Achieved high customer satisfaction ratings through effective resolution of inquiries and complaints Enhanced service delivery by streamlining communication processes Fostered positive relationships with customers to drive repeat business
- Managed data entry operations, maintaining high standards of accuracy and attention to detail
- Developed strategies for improving customer engagement and resolving inquiries promptly
- Analyzed and diagnosed issues to develop targeted resolutions, improving overall service quality
- Achieved high-quality dental impressions that facilitated effective treatment planning Enhanced patient satisfaction through meticulous attention to detail in impression processes Streamlined impression procedures, resulting in improved turnaround times for patient assessments
- Coordinated scheduling, correspondence, and record-keeping to maintain streamlined office processes
- Assisted dental professionals in delivering high-quality patient care through effective administrative support
Certification
- CPR Certification
- Non-CDL Class C
Languages
English - Fluent
Timeline
Accounts Payable Clerk
AW COLLISION
12.2024 - Current
Dental Business Assistant
Heartland Dental
05.2021 - 11.2024
Accounts Payable & Receivable Assistant/ Receptionist
McCarthy Jones And Woodard
12.2020 - 05.2021
Inside Sales/Customer Service
Cole Brothers Auto Trim
01.2018 - 11.2020
Dental Assistant
Dental Staff School Of Nashville
High School Diploma -
Hunters Lane Comprehensive High School