JASMINE ESCOBAR
Long Beach,CA
Summary
Compassionate and detail-oriented healthcare professional with over 4 years of experience in patient care. Trustworthy and caring, with a strong focus on treating patients with dignity and respect. Experienced in medical records, insurance verification, patient communication, multitasking, and working under pressure.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
PATIENT SERVICE REPRESENTATIVE
Cedars-Sinai Medical Foundation-South Bay Surgeons
2023.02 - Current
- Answering high-volume of incoming calls, identify customer needs, clarify information, and providing solutions and/ or alternatives.
- Collaborated with colleagues to share best practices, enhancing team performance and service quality.
- Schedule new patient consultations and routine follow-up appointments accurately according to provider preferences.
- Association of South Bay Surgeons
RECEPTIONIST
Endocrine Care Specialists
2022.01 - 2023.01
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Multitasking and prioritizing responsibilities while working under pressure.
- Collected payments and applied them to patient accounts.
- Filed and updated patient information and medical records.
- Filed and updated patient information and medical records to ensure accurate and accessible patient data.
CASHIER
In-N-Out Burger
2020.05 - 2022.05
- Maintained organized inventory to improve product availability for customers.
- Provided daily store setup.
- Accurately tendered cash and provided excellent customer service.
CASHIER
Cinnabon
2018.06 - 2020.03
- Delivered exceptional customer service, enhancing customer satisfaction.
- Processed cash transactions with precision, ensuring accurate financial handling.
- Baked and decorated pastries in a busy bakery environment.
Education
High School Diploma -
Phineas Banning Senior High School
Wilmington, CA 2016.09 - 2020.06
Skills
- EHR Management
- Insurance Verification
- Data Entry
- Patient Advocacy
- Multitasking
- Works under pressure
- Team Collaboration
- Active Listening
- Problem Solving
- Bilingual
Timeline
PATIENT SERVICE REPRESENTATIVE
Cedars-Sinai Medical Foundation-South Bay Surgeons
2023.02 - Current
RECEPTIONIST
Endocrine Care Specialists
2022.01 - 2023.01
CASHIER
In-N-Out Burger
2020.05 - 2022.05
CASHIER
Cinnabon
2018.06 - 2020.03
High School Diploma -
Phineas Banning Senior High School
2016.09 - 2020.06