Jasmine Gordon
Albuquerque,NM
Summary
Trustworthy and dedicated cashier with three years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Dick's Sporting Goods, Inc
08.2022 - 01.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
Food Runner /Customer Service Cashier
Rio Rancho Events Ctr - SPECTRA
08.2021 - 03.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Restocked food supplies in kitchen and organized storage areas.
Volunteer
Albuquerque Isotopes
04.2021 - 07.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
No Degree -
Volcano Vista High School
Albuquerque, NM05.2024
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Positive Attitude
- Cash Register Operation
- Store Opening and Closing
- Merchandise Stocking
- Policy Enforcement
Timeline
Cashier Team Lead
Dick's Sporting Goods, Inc
08.2022 - 01.2024
Food Runner /Customer Service Cashier
Rio Rancho Events Ctr - SPECTRA
08.2021 - 03.2022
Volunteer
Albuquerque Isotopes
04.2021 - 07.2021
No Degree -
Volcano Vista High School