Jasmine Green
Troy,AL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Doubletree By Hilton Hotel
Dothan, AL
01.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees and payments.
Soldier
167th Theater Sustainment Command
Anniston, AL
08.2017 - Current
- Secured and protected military property, assets and personnel.
- Operated and maintained armored vehicles.
- Implemented tactics, procedures, and techniques for defense systems.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Cashier
Walmart
Troy, AL
05.2020 - 01.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Bachelor of Science - Criminal Justice
Troy University
Troy, AL07.2022
High School Diploma -
Southside High School
Selma, AL05.2017
Skills
- Telephone Etiquette
- Accounting Techniques
- Visitor and Customer Relations
- Call Answering and Routing
- Critical Thinking
Timeline
Front Desk Receptionist
Doubletree By Hilton Hotel
01.2022 - Current
Cashier
Walmart
05.2020 - 01.2022
Soldier
167th Theater Sustainment Command
08.2017 - Current
Bachelor of Science - Criminal Justice
Troy University
High School Diploma -
Southside High School
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