Experienced Customer Service professional with a demonstrated history of resolving issues. Skilled in Data Entry, Clear Communication, and Exemplary Customer Service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Childcare Provider
Baptist Health
Little Rock, AR
10.2023 - 08.2024
Oversaw the safety and security of children
Developed educational and fun activities, increasing fine motor skills
Maintained clear communication with parents, routinely informing them of progress
Prepared and served meals.
Data Entry Specialist
JPMorgan Chase
Chandler, AZ
01.2023 - 04.2023
Meticulous data entry and keying, maintaining a high level of productivity and accuracy
Reviewed data for deficiencies and errors
Inserted customer and account data by inputting text and numerical information from source documents
Strictly adhered to outlined processes and procedures
Corrected errors and organized information, which optimized swift and accurate capturing.
Security Guard
Allied Universal
Dallas, TX
05.2021 - 06.2022
Greeted visitors in a welcoming, professional manner
Reported safety concerns, security breaches and unusual circumstances both verbally and in writing
Answered questions and assisted guests as well as employees
Removed trespassers or unwanted individuals from the facility.
Childcare Provider
The Children Center
Little Rock, AR
01.2020 - 02.2021
Created developmentally appropriate lesson plans, and worked closely with parents to achieve optimal outcomes
Managed the safety of children inside and outside of the classroom
Communicated with children's parents or guardians about daily activities, behaviors, and related issues
Read books
Maintained a safe and sanitary environment.
Childcare Provider
Full Potential Child Development Center
Little Rock, AR
07.2017 - 01.2019
Planned and implemented activities that met the physical, emotional, intellectual, and social needs of the children
Communicated clearly and effectively in a manner that children understood, exhibiting patience and empathy
Prepared snacks and served lunch
Facilitated nurturing relationships with autistic children